Sökning: "Delivery services"

Visar resultat 1 - 5 av 221 avhandlingar innehållade orden Delivery services.

1. 1. Urban Ecosystem Services : The Value of Green Spaces in Cities

   Författare :Johannes Langemeyer; Thomas Elmqvist; Erik Gómez-Baggethun; Kai Chan; Stockholms universitet; []
   Nyckelord :NATURVETENSKAP; NATURAL SCIENCES; Urban; ecosystem services; valuation; Sustainability Science; vetenskap om hållbar utveckling;

   Sammanfattning : In an ever more urban world, the role of green spaces in cities is increasingly highlighted for their capacity to provide ecosystem services for human well-being. Yet, the value of urban green spaces is still widely overlooked in urban policy and planning. LÄS MER

3. 2. Critical Business Episodes : The Criticality of Damage Adjustment Processes in Insurance Relationships

   Författare :Mikael Gidhagen; Bo Edvardsson; Uppsala universitet; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Business studies; business-to-business; claim settlement; corporate insurance; critical episode; critical incident; customer relationship; damage adjustment; feeling of security; financial services; insurance; insurance marketing; insurance relationship; intangibility; loss; marketing; professional services; relationship; relationship character; relationship context; relationship development; relationship marketing; relationship quality; service; services marketing; service quality; Företagsekonomi; Business studies; Företagsekonomi; Business Studies; företagsekonomi;

   Sammanfattning : Corporate insurance relationships involve a highly intangible professional service which provides the corporate customer with risk reduction. Insurance services are here defined as being composed of two elements: the delivery of a feeling of security, and, in the event of a loss, the damage adjustment and claim settlement. LÄS MER

4. 3. Last-mile delivery services in retail : a consumer-centric approach

   Författare :John Olsson; Förpackningslogistik; []
   Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Unattended home delivery; customer experience; customer expectations; circular business model innovation;

   Sammanfattning : The retail industry faces a multitude of complex sustainability challenges, which calls for transformational change. While the retail industry is a major driver of production and consumption patterns, it also offers significant potential to reduce global greenhouse gas emissions. LÄS MER

5. 4. How can I help you? : The delivery of e-government services by means of a digital assistant

   Författare :Matthew M. Raoufi; Olov Forsgren; Umeå universitet; []
   Nyckelord :NATURVETENSKAP; NATURAL SCIENCES; Informatics; computer and systems science; Digital assistant; E-government; E-services; Embodied Conversational Agent; Accessibility; Informatik; data- och systemvetenskap; Informatics; computer and systems science; Informatik; data- och systemvetenskap; computer and systems sciences; data- och systemvetenskap;

   Sammanfattning : This thesis focuses on the delivery of government services to citizens with a particula r emphasis on enabling those who are at risk of exclusion from the digital society to gain access to it. Following in this direction, one of the frequently addressed issues concerning the accessibility of e-services and information in government websites is found to be the users’ unawareness concerning the location of the desired information or service. LÄS MER

7. 5. Government e-service delivery : identification of success factors from citizens' perspective

   Författare :Parmita Saha; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Industriell marknadsföring; Industrial Marketing;

   Sammanfattning : The successful adoption of new technologies helps governments achieve efficiency in their implementation and delivery of public services to citizens. The objective behind various e-government initiatives has shifted in recent years towards establishing services that cater more to citizens' needs and offer greater accessibility. LÄS MER