Sökning: "relationship quality"
Visar resultat 1 - 5 av 675 avhandlingar innehållade orden relationship quality.
1. Critical Business Episodes : The Criticality of Damage Adjustment Processes in Insurance RelationshipsDetta är en avhandling från Uppsala : Företagsekonomiska institutionen
Sammanfattning : Corporate insurance relationships involve a highly intangible professional service which provides the corporate customer with risk reduction. Insurance services are here defined as being composed of two elements: the delivery of a feeling of security, and, in the event of a loss, the damage adjustment and claim settlement. LÄS MER
- Detta är en avhandling från Linköping : Linköping University Electronic Press
Sammanfattning : The integration of services and products into solutions can open up new business opportunities for firms. This thesis concerns how firms can provide solutions that are perceived as high quality. Solutions are often provided over several years, which implies a changed customer relationship compared to product provisions. LÄS MER
3. On the Relationship between Sustainable Health and Quality Management Leadership and organizational behaviours from Swedish organizationsDetta är en avhandling från Sundsvall : Mid Sweden University
Sammanfattning : Sickness absence not only causes significant costs for organizations but also leads to other negative consequences for individuals and societies. Previous research has shown that working with organizational values within Quality Management affects job satisfaction and results in increased profitability and customer satisfaction. LÄS MER
- Detta är en avhandling från Sundsvall : Mid Sweden University
Sammanfattning : As computer networks grow in complexity, measuring the performance becomes a challenge. Intrinsic properties of the networks capability to transport data, such as bandwidth, latency, loss, and error rate are not always enough to provide a clear picture of how well the network can satisfy the users' expectations. LÄS MER
5. Kvalitet i livslånga tjänsterelationer : Svenska kyrkan ur tjänsteteoretiskt och religionssociologiskt perspektivDetta är en avhandling från Sundsvall : Mid Sweden University
Sammanfattning : The aim of this thesis is to clarify the social mechanisms that affect people’s relationships with the Church of Sweden. Interest is primarily focused on the majority of the Swedish population who belong to the Church of Sweden, but who rarely make use of its services. This aim is accomplished in two ways. LÄS MER