Sökning: "conversation analysis"

Visar resultat 11 - 15 av 272 avhandlingar innehållade orden conversation analysis.

  1. 11. Kvinnor och män i möte : En samtalsanalytisk studie av interna arbetsmöten

    Författare :Karin Milles; Staffan Hellberg; Catrin Norrby; Stockholms universitet; []
    Nyckelord :HUMANIORA; HUMANITIES; order of gender; narrative; workplace meetings; activity type; asymmetries of dominance; conversation analysis; doing gender; Scandinavian languages; Nordiska språk;

    Sammanfattning : The aims of this thesis were to describe the verbal interaction in workplace meetings and to relate them to the order of gender. The material consists of five workplace meetings with both female and male participants and was transcribed using a system developed for the purposes of the study. LÄS MER

  3. 12. I samtal med Kronofogden : Hur myndighetsservice görs i språkliga möten mellan inringare och kundservicehandläggare

    Författare :Maria Johansson; Björn Melander; Susanna Karlsson; Hedda Söderlundh; Uppsala universitet; []
    Nyckelord :HUMANIORA; HUMANITIES; institutional talk; social interaction; meaning-making; conversation analysis; plain language; new public management; street-level bureaucracy; frontline interaction; debt; indebtedness; legitimacy; intersubjectivity; recipient design; epistemics; deontics; institutionella samtal; social interaktion; meningsskapande; samtalsanalys; klarspråk; new public management; gräsrotsbyråkrati; frontlinjesinteraktion; klarspråk; skuld; skuldsättning; legitimitet; intersubjektivitet; mottagaranpassning; epistemisk ordning; deontisk ordning; Scandinavian Languages; Nordiska språk;

    Sammanfattning : This thesis explores the interaction between frontline service officials and clients in customer service calls to the Swedish Enforcement Authority (SEA), a national government agency working with debts. The aim is to shed light on these service calls as interactional, meaning-making encounters between callers and frontline service officials. LÄS MER

  4. 13. Language Choice and Code-Switching in the Azerbaijani Community in Tehran : A conversation analytic approach to bilingual practices

    Författare :Helena Bani-Shoraka; Carina Jahani; Gisela Håkansson; Jens Normann Jørgensen; Uppsala universitet; []
    Nyckelord :Iranian languages; Language maintenance; Language shift; Code-switching; Style-shifting; Conversation analysis; Bilingualism; Azerbaijani; Persian; Language policy; Iranska språk - allmänt; iranska språk; Iranian Languages;

    Sammanfattning : This study examines language choice and code-switching patterns found in the Azerbaijani speech community in Tehran, Iran. Two empirical studies have been combined. LÄS MER

  5. 14. Råd och ruelse : Moral och samtalsstrategier i Giftinformationscentralens telefonrådgivning

    Författare :Håkan Landqvist; Jan Svennevig; Uppsala universitet; []
    Nyckelord :HUMANIORA; HUMANITIES; Scandinavian languages - general; institutional discourse; telephone conversation; hotline; conversation analysis; face-saving strategies; morality; interactional asymmetry; poison information centre; poisoning; advice giving; Swedish; Nordiska språk - allmänt; Scandinavian languages; Nordiska språk; nordiska språk; Scandinavian Languages;

    Sammanfattning : In many different kinds of institutional discourse, the agenda concerns issues that have strong moral implications for the layperson. The present study deals with one such type of discourse, citizens’ calls to the Swedish Poison Information Centre (PIC). LÄS MER

  7. 15. Samtal, deltagande och demokrati i svenska TV-debattprogram

    Författare :Christian Svensson Limsjö; Linköpings universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; TV debate programs; democracy; public sphere; public discourse; discourse analysis; participation; conversation; Tv; demokrati; samtal; samtalsanalys; TV-debatter; Sverige; INTERDISCIPLINARY RESEARCH AREAS; TVÄRVETENSKAPLIGA FORSKNINGSOMRÅDEN;

    Sammanfattning : Using Conversation Analysis and Critical Discourse Analysis, this study describe and analyze recurrent discursive patterns and strategies in Swedish TV-debate programs (consisting of both official representatives and representatives of the general public). The aim of the study is to discuss the democratic potential of these programs, based on the resultsfrom the discourse analysis. LÄS MER