Sökning: "institutionella samtal"

Visar resultat 1 - 5 av 12 avhandlingar innehållade orden institutionella samtal.

  1. 1. The Social Organization of Institutional Norms : Interactional Management of Knowledge, Entitlement and Stance

    Författare :Lina Nyroos; Björn Melander; Erica Sandlund; Camilla Wide; Uppsala universitet; []
    Nyckelord :HUMANIORA; HUMANITIES; Institutional interaction; Institutional norms; Conversation Analysis; Seminar; Performance appraisal interview; Stance; Epistemics; Entitlement; Scandinavian Languages; Nordiska språk;

    Sammanfattning : The present thesis explores talk in institutional settings, with a particular focus on how institutionality and institutional norms are constructed and reproduced in interaction. A central aim is to enhance our understanding of how institutional agendas are talked into being. LÄS MER

  3. 2. I samtal med Kronofogden : Hur myndighetsservice görs i språkliga möten mellan inringare och kundservicehandläggare

    Författare :Maria Johansson; Björn Melander; Susanna Karlsson; Hedda Söderlundh; Uppsala universitet; []
    Nyckelord :HUMANIORA; HUMANITIES; institutional talk; social interaction; meaning-making; conversation analysis; plain language; new public management; street-level bureaucracy; frontline interaction; debt; indebtedness; legitimacy; intersubjectivity; recipient design; epistemics; deontics; institutionella samtal; social interaktion; meningsskapande; samtalsanalys; klarspråk; new public management; gräsrotsbyråkrati; frontlinjesinteraktion; klarspråk; skuld; skuldsättning; legitimitet; intersubjektivitet; mottagaranpassning; epistemisk ordning; deontisk ordning; Scandinavian Languages; Nordiska språk;

    Sammanfattning : This thesis explores the interaction between frontline service officials and clients in customer service calls to the Swedish Enforcement Authority (SEA), a national government agency working with debts. The aim is to shed light on these service calls as interactional, meaning-making encounters between callers and frontline service officials. LÄS MER

  4. 3. Public talk on personal troubles : A study on interaction in radio counselling

    Författare :Nataliya Thell; Socialhögskolan; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; radio counselling; institutional interaction; psychotherapy; troubles talk; media discourse; conversation analysis; ethnomethodology; radiorådgivning; institutionellt samtal; psykoterapi; samtal om personliga bekymmer; mediediskurs; samtalsanalys; etnometodologi;

    Sammanfattning : The dissertation examines how personal troubles are talked about in an encounter with a professional on the public arena of radio broadcasting, where the professional has to meet the challenge of making professional advice not only useful for the person seeking help, but also relevant or interesting for the radio audience. The study explores the dynamic process of shaping an understanding of problematic experiences as it unfolds in the interactions on the radio and with radio listeners. LÄS MER

  5. 4. Assessment meetings between care managers and persons living with dementia : Citizenship as practice

    Författare :Johannes H Österholm; Lars-Christer Hydén; Annika Taghizadeh Larsson; Linda Örulv; Linköpings universitet; []
    Nyckelord :MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Ageism; decision-making; elderspeak; institutional discourse; malignant positioning; narrative; needs assessment; social work; storytelling; Behovsbedömning; berättande; berättelser; beslutsfattande; institutionella samtal; malign positionering; socialt arbete; ålderism; äldreriktat tal;

    Sammanfattning : This thesis deals with encounters between persons living with dementia and care managers. Dementia often results in progressive care needs that must be met by different social care services. LÄS MER

  7. 5. Granskning och vägledning : Utredningssamtal med presumtiva adoptivföräldrar som institutionell praktik

    Författare :Madeleine Wirzén; Asta Cekaite; Cecilia Lindgren; Åsa Mäkitalo; Linköpings universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Adoption; Assessment interviews; Communicative strategies; Institutional talk; Parenthood; Social work; Adoption; Föräldraskap; Institutionella samtal; Kommunikativa strategier; Medgivandeutredning; Socialt arbete; Utredningssamtal;

    Sammanfattning : Avhandlingen undersöker hur lämplighet för adoptivföräldraskap granskas i och genom samtal. I avhandlingen analyseras utredningssamtalens innehåll och genomförande i relation till institutionella mål. LÄS MER