Sökning: "Jan Ch Karlsson"

Visar resultat 6 - 10 av 15 avhandlingar innehållade orden Jan Ch Karlsson.

  1. 6. Hysj : En kritisk didaktisk relasjonsanalyse av Curriculum Silentium; den skjulte policyen for taushet om arbeidsrelatert kritikk hos ansatte

    Författare :Kjersti Lien Holte; Lena Gonäs; Jan Ch. Karlsson; Per - Olof Thång; Karlstads universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Communication; risk management; organizational silence; concealment in organizations; loyalty; workplace participation; whistelblowing; resistance; feelgood work; passive aggressive behavior; work related criticism; democracy at work; Hidden curriculum; hidden policy; rituals; voice; organizational behavior; organizational behavior; organizational learning.; Other social sciences; Övrig samhällsvetenskap; Working Life Science; Arbetsvetenskap;

    Sammanfattning : This study has developed a tool for explaining why employees fail to speak up with regard to work related criticism; there is a hidden policy of silence that teaches employees to remain silent. This hidden policy is here designated as the "Curriculum Silentium" and is described in detail on the basis of empirical and theoretical data. LÄS MER

  3. 7. Management och motstånd : Offentlig sektor i omvandling - en fallstudie

    Författare :Henrietta Huzell; Jan Ch. Karlsson; Egil Skorstad; Karlstads universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Management; resistance; restructuring; conflict; Public sector organisation; Work sciences and ergonomics; Arbetsvetenskap och ergonomi; Working Life Science; Arbetsvetenskap;

    Sammanfattning : This case study focuses on the intentions of public sector transformation. In particular, on a Swedish public authority, the National Rail Administration (NRA) this is studied and analysed. As in other parts of the Swedish public sector, the management of this authority is planning and executing ‘marketisation’ reforms. LÄS MER

  4. 8. Vad betyder kundfokus? : En studie av närhet, kompetens och teknik

    Författare :Lars Ivarsson; Jan Ch Karlsson; Svante Leijon; Karlstads universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Customer focus; customer orientation; banking; health care; competence; personal relation; technology; price; customer service; service quality; service provider; service management; front line employee; Work sciences and ergonomics; Arbetsvetenskap och ergonomi; Working Life Science; Arbetsvetenskap;

    Sammanfattning : This is a dissertation about customer focus. Customer focus is a concept that can be understood in terms of giving the customer what the customer wants. LÄS MER

  5. 9. De skjulte tjenestene - om uønsket atferd i offentlige organisasjoner

    Författare :Jörg W. Kirchhoff; Jan Ch. Karlsson; Helge Ramsdal; Ann Mari Sellerberg; Karlstads universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; New Public Management; organisational misbehaviour; social structure; primary health care; Working Life Science; Arbetsvetenskap;

    Sammanfattning : This thesis focuses on the work in primary health care enterprises within two municipals which have organised their services after new organisational models attuned to New Public Management ideologies. The organisational model, i.e. LÄS MER

  7. 10. Coping with boundaries - A study on the interaction between work and non-work life in home-based telework

    Författare :Camilla Kylin; Gunn Johansson; Jan Ch Karlsson; Eva Magnusson; Stockholms universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Work and non-work interaction; boundaries; overlap; home-based telework; social roles; conflict; enhancement; facilitation; stress; coping; health; Psychology; Psykologi; psykologi; Psychology;

    Sammanfattning : The increase of women’s labor force participation, the diversity of family constellations, many men’s increased participation in childcare, and the development of flexible working arrangements have stimulated research on the relationship between work and non-work. In this thesis, the interaction between work and non-work is examined in the case of home-based telework, an example of flexible working arrangement. LÄS MER