Sökning: "loyalty"

Visar resultat 1 - 5 av 124 avhandlingar innehållade ordet loyalty.

  1. 1. A mobile bank application loyalty model The young bank customer perspective

    Detta är en avhandling från Sundsvall : Mid Sweden University

    Författare :Mustafa Nourallah; Peter Öhman; Pejvak Oghazi; [2020]
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; loyalty antecedents; usability; service quality; customer satisfaction; loyalty; consequences of loyalty; young bank customers; mobile bank applications; Sweden.;

    Sammanfattning : This thesis investigates young bank customer (YBC) perceptions of loyalty in the context of mobile bank applications (MBAs), including loyalty antecedents and the consequences of loyalty. A first study investigates the relationships between cognitive, affective, and conative antecedents, on one hand, and loyalty, on the other. LÄS MER

  2. 2. Value creation and loyalty in exchange relationships : a dynamic perspective

    Detta är en avhandling från Örebro : Örebro universitet

    Författare :Claes Gunnarsson; Claes Hultman; Lars Hallén; Jörgen Elbe; [2011]
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Marketing; Industrial marketing; Value creation; Shortfall; Loyalty; Business relationship; Trust; Commitment; Customer satisfaction.; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES Business and economics Business studies; SAMHÄLLSVETENSKAP Ekonomi Företagsekonomi; Business Studies; Företagsekonomi;

    Sammanfattning : This marketing dissertation focuses on the troublesome aspects of value creation in dynamic business relations including in relation to internal and external customers. The research field points out that relationship-mediated value creation emerges in various forms of organizational arrangements, inter-organizational settings, service systems and networks. LÄS MER

  3. 3. Loyalty Work : Emotional interactions of defence lawyers in Swedish courtrooms

    Detta är en avhandling från Lund University

    Författare :Lisa Flower; [2018-10-05]
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Loyalty; law; emotional regime; emotion; facework; emotion work; teamwork; Lojalitet; lagen; emotionsregim; emotion; facework; emotionsarbete; teamwork;

    Sammanfattning : Defence lawyers’ work takes place in emotionally charged, yet emotionally constraining situations. This is particularly evident in criminal trials. Distressed clients, unforeseeable disruptions, disturbing evidence, emotional plaintiffs and even moral suspicions should all be managed in a proper and appropriate manner. LÄS MER

  4. 4. People of reliable loyalty… Muftiates and the State in Modern Russia

    Detta är en avhandling från Huddinge : Södertörns högskola

    Författare :Renat Bekkin; Jenny Berglund; Mark Bassin; Galina M. Yemelianova; [2020]
    Nyckelord :HUMANIORA; HUMANITIES; Muftiate; spiritual administration of Muslims; mufti; the economics of religion; the institution of the muftiate; Islam in Russia; Islam in the USSR.; HUMANITIES and RELIGION Religion Theology History of religion; HUMANIORA och RELIGIONSVETENSKAP Religionsvetenskap Teologi Religionshistoria; Historical Studies; Historiska studier; Östersjö- och Östeuropaforskning; Baltic and East European studies;

    Sammanfattning : This dissertation presents a full-fledged portrait of the muftiate (spiritual administration of Muslims) in modern Russia. Designed initially for the purpose of controlling religious activity, over time the institution of the muftiate was appropriated by Muslims and became a key factor in preserving national identity for different ethnic groups of Tatars. LÄS MER

  5. 5. Lojaliteten, prostarna, språket : studier i den kyrkliga "försvenskningen" i Lunds stift under 1680-talet

    Detta är en avhandling från Lunds universitets kyrkohistoriska arkiv

    Författare :Stig Alenäs; [2003]
    Nyckelord :HUMANIORA; HUMANITIES; Lund Diocese; catechism lists; study meetings; Scania; parish clerks; wax candles; catachism; disloyalty; loyalty; literacy; rural deans; language; swedification; Integration; incorporation; History of the Christian church; Kristna kyrkans historia;

    Sammanfattning : After the Peace of Roskilde in 1658, the territory that Sweden had acquired was to be incorporated into the rest of the country. A 'Swedification' of the church and the services did not begin until 1680, when a new bishop took up his duties in the Lund diocese. LÄS MER