Sökning: "Customer orientation"

Visar resultat 26 - 30 av 61 avhandlingar innehållade orden Customer orientation.

  1. 26. The Business of Integrated Solutions

    Författare :Pierre Andersson; Linköpings universitet; []
    Nyckelord :SOCIAL SCIENCES; SAMHÄLLSVETENSKAP;

    Sammanfattning : The after-sales market is increasing in importance for many manufacturing firms. Sales of spare-parts and services is at the same time facing stiffer competitions from third-party suppliers. LÄS MER

  3. 27. Problems in public e-service development

    Författare :Håkan Sundberg; Karl W Sandberg; Anita Miriamsdotter; Mittuniversitetet; []
    Nyckelord :NATURVETENSKAP; NATURAL SCIENCES; E-government; e-services; business processes; development processes; stovepipe organisations; case study; Computer science; Datavetenskap;

    Sammanfattning : This thesis focuses on the general problem of integration and co-operation between business and IT organisations, and on the specific problem of co-ordinating the development process across stovepiped departments that do not collaborate cross-functionally. The purpose is to increase knowledge and understanding about public organisations’ difficulties in meeting their customers’ and the organisation’s needs for electronic services. LÄS MER

  4. 28. Management och motstånd : Offentlig sektor i omvandling - en fallstudie

    Författare :Henrietta Huzell; Jan Ch. Karlsson; Egil Skorstad; Karlstads universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Management; resistance; restructuring; conflict; Public sector organisation; Work sciences and ergonomics; Arbetsvetenskap och ergonomi; Working Life Science; Arbetsvetenskap;

    Sammanfattning : This case study focuses on the intentions of public sector transformation. In particular, on a Swedish public authority, the National Rail Administration (NRA) this is studied and analysed. As in other parts of the Swedish public sector, the management of this authority is planning and executing ‘marketisation’ reforms. LÄS MER

  5. 29. Nurturing entrepreneurial venturing capabilities : A study of family firms

    Författare :Imran Nazir; Leif Melin; Mattias Nordqvist; Carole Howorth; Jönköping University; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES;

    Sammanfattning : The purpose of this dissertation is to improve our understanding of how family firms adapt to their dynamic environments through creating new businesses and to explore the role of dynamic capabilities driving firm’s strategic entrepreneurial activities. I address the above aims by conducting qualitative case studies of Hum Network and AVT channels, which are both family firms at the time of their entry into the deregulated TV industry of Pakistan in 2005. LÄS MER

  7. 30. Exploring Proactive Market Strategies : How Proactivity Shapes Value-Creation

    Författare :Harald Brege; Daniel Kindström; Johan Holtström; David Sjödin; Linköpings universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES;

    Sammanfattning : In discussions of firm strategy, proactivity is often mentioned as an enabler of effective goal accomplishment and high performance. However, it is rarely explained what, more precisely, being more proactive actually entails, or even indeed defined what is meant by the term ‘proactivity’ in this particular context. LÄS MER