Sökning: "Customer orientation"

Visar resultat 36 - 40 av 61 avhandlingar innehållade orden Customer orientation.

  1. 36. Styrning och samhällsvärde : en studie med exempel från museivärlden

    Författare :Kerstin Thomson; Maria Mårtensson Hansson; Eva Wittbom; Rolf Solli; Stockholms universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; management control; public value; public value creation; New Public Management; Public Value Management; museum management; företagsekonomi; Business Administration;

    Sammanfattning : In light of growing criticism towards New Public Management and its effects, interest has been directed at alternative management control concepts in the public sector. Whether Public Value Management is an alternative, possibly even a new paradigm, is being discussed on the research front. LÄS MER

  3. 37. Micro-foundations of value-based pricing and selling

    Författare :Mario Kienzler; Christian Kowalkowski; Daniel Kindström; Paul Ingenbleek; Linköpings universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Micro-foundations; value-based pricing; value-based selling; managerial psychology; business markets;

    Sammanfattning : Enabling customer value creation is central to marketing theory and practice. Yet, doing so does not ensure that supplier firms profit from it. Value-based pricing and selling come with the prospect of translating customer value creation into greater profits for suppliers. LÄS MER

  4. 38. Quality improvements in forest products industry : classification of biological materials with inherent variations

    Författare :Ulla Grönlund; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Kvalitetsteknik; Quality Technology and Management;

    Sammanfattning : Classifying logs and boards has an essential economic impact on the forest products industry. In contrast to other process industries the sawmills do not try to homogenize the raw material, but instead try to utilize the inherent properties of every single log and board in the best way. LÄS MER

  5. 39. Traceability in Healthcare Innovation Maintaining the Relations Between Needs and Solutions

    Författare :Madelene Larsson; Blekinge Tekniska Högskola; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Traceability; Usability; Needfinding; Requirements; Healthcare; E-health; Interaction design; Development; Innovation; Procurement;

    Sammanfattning : Healthcare is an important arena for improvement and innovation by the use of e-health solutions. But many obstacles exist, such as insufficiency in interoperability and usability. One reason for this problematic situation is that the development process has been inadequate. Swedish healthcare serves under regulations for public procurement. LÄS MER

  7. 40. Quality Management Competencies-in-use : exploring competence and practice perspectives on quality management work

    Författare :Jason Martin; Mattias Elg; Ida Gremyr; Andreas Wallo; Kristen Snyder; Linköpings universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Quality management; competence; practice; work; organisation; individual; structure;

    Sammanfattning : Quality management is an established, widespread and well-researched management concept. Yet, surprisingly little research can be found on understanding the potential for action that is required in order to perform quality management work. LÄS MER