Sökning: "Customer orientation"

Visar resultat 16 - 20 av 61 avhandlingar innehållade orden Customer orientation.

1. 16. The customer in focus Patient roles in designing and improving care processes

   Författare :Susanne Gustavsson; Chalmers tekniska högskola; []
   Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; healthcare; patient roles; quality management; care processes; customer focus;

   Sammanfattning : Challenges in today’s healthcare are many. One of them is that a patient focus is missing indesign and improvement of care processes. Traditionally healthcare professionals have donethe improvements of care processes in a way they assumed were best based on theirexperiences and professional knowledge. LÄS MER

3. 17. Customer Involvement in New Service Development

   Författare :Jonas Matthing; []
   Nyckelord :;

   Sammanfattning : Services are distinguished by interaction, where customers play an interesting and multifaceted role not only in receiving and consuming the service, but also in serving as participants in production and delivery. Accordingly, value is defined by and co-created with the consumer and determined by the user on the basis of value-in-use rather than embedded in predefined output. LÄS MER

4. 18. Pith location and annual ring detection for modelling of knots and fibre orientation in structural timber : A Deep-Learning-Based Approach

   Författare :Tadios Habite; Anders Olsson; Osama Abdeljaber; Jan Oscarsson; Welf Löwe; Julie Cool; Linnéuniversitetet; []
   Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Sawn timber; Pith location; Deep learning; Artificial neural networks; Convolutional neural network; Conditional generative adversarial network; Knot detection; Knot modelling; Knot reconstruction; Fibre orientation; Annual ring profile; Byggteknik; Civil engineering;

   Sammanfattning : Detection of pith, annual rings and knots in relation to timber board cross-sections is relevant for many purposes, such as for modelling of sawn timber and for real-time assessment of strength, stiffness and shape stability of wood materials. However, the methods that are available and implemented in optical scanners today do not always meet customer accuracy and/or speed requirements. LÄS MER

5. 19. Taking a system view on customer value creation

   Författare :Anna Åslund; Ingela Bäckström; Johan Lilja; Mattias Elg; Mittuniversitetet; []
   Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; customer value; customer value creation; societal value; system view; Total Quality Management TQM ; Quality Management; Societal entrepreneurship; social entrepreneurship; Value Ripple Logic VRL ;

   Sammanfattning : In Quality Management and Total Quality Management (TQM) customer focus and customer value creation is of importance and in organisations it is of high priority. Quality Management has had an internal focus when it comes to customer value creation but in the 21st century there is a need for an outward orientation and to go beyond the organisational borders. LÄS MER

7. 20. Corporate consulting for customer solutions : bridging diverging business logics

   Författare :Robert Sandberg; Handelshögskolan i Stockholm; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES;

   Sammanfattning : The change from mere product supply to customer solutions, integrated and customized offerings (including e.g. products, software and services), has been argued to be a route to success in the 21st century. LÄS MER