Sökning: "Lars Andersson"

Visar resultat 41 - 45 av 144 avhandlingar innehållade orden Lars Andersson.

  1. 41. Changing the servicescape : The influence of music, self-disclosure and eye gaze on service encounter experience and approach-avoidance behavior

    Författare :Pernille Andersson K; Per Kristensson; Erik Wästlund; Anders Gustafsson; Lars-Olof Johansson; Karlstads universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Servicescape; Approach Avoidance; Emotions; Social impression; Consumer behavior; Encounter experience; Music; Self-disclosure; Eye gaze; Retail; Psykologi; Psychology;

    Sammanfattning : The purpose of this thesis is to investigate and understand the effect of a servicescape’s ambient and social conditions on consumers’ service encounter experience and their approach/avoidance behavior in a retail context. In three papers, with a total sample of over 1600 participants (including 550 actual consumers) and seven experiments, the author investigates the effect of music (ambient stimuli), employees’ self-disclosure (verbal social stimuli) and employees’ gazing behavior (nonverbal social stimuli) on consumers’ service encounter experience and approach/avoidance behavior in a retail store. LÄS MER

  2. 42. Empirical Essays on Railway Infrastructure Costs in Sweden

    Författare :Mats Andersson; Lars-Göran Mattsson; John Preston; KTH; []
    Nyckelord :Railways; Infrastructure; Marginal Costs; Maintenance; Renewal; Econometrics; Panel Data; Survival Analysis; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP;

    Sammanfattning : The subject of this thesis concerns pricing the use of transport infrastructure. We are empirically investigating the relationship between railway traffic volumes and infrastructure management costs. More specifically, we are interested in estimating the change in infrastructure management costs from marginal variations in traffic volumes, i.e. LÄS MER

  3. 43. Policy Analysis for Different Types of Decision-Making Situations

    Författare :Matts Andersson; Svante Mandell; Karin Brundell-Freij; Jonas Eliasson; Lars Hultkrantz; KTH; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; transaction cost; transition cost; misalignment; parking policy; strategic interaction; spillover; resource flow; reference forecast; kilometer tax; minimum parking requirements; Transportvetenskap; Transport Science;

    Sammanfattning : This thesis seeks to contribute to decision support for policy makers in the transport sector. In order to frame the papers and to relate them to the broad field of “policy analysis”, I have structured the papers around a simple framework with three decision levels: responsibility, policy gap, and policy measure. LÄS MER

  4. 44. Deregulation and Internet : New challenges to postal services in Sweden

    Författare :Peter Andersson; Lars Ingelstam; Linköpings universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; postal services; deregulation; Internet; e-mail; liberalisation; institutional change; entry; competition; efficiency; Postväsen Sverige; Avreglering; E-post; Internet; INTERDISCIPLINARY RESEARCH AREAS; TVÄRVETENSKAPLIGA FORSKNINGSOMRÅDEN;

    Sammanfattning : The postal system is an old communication technology, now subject to internal competition from potential entrants and external from technological substitutes. This is a study of how the postal industry in Sweden responds to the dual challenge from deregulation and the Internet.The liberalisation process lasted throughout the 1990's. LÄS MER

  5. 45. Den kalejdoskopiska offentligheten : Lokal press, värdemönster och det offentliga samtalets villkor 1880-1910

    Författare :Per-Olof Andersson; Peter Aronsson; Lennar´t Johansson; Lars-Åke Engblom; Växjö universitet; []
    Nyckelord :HUMANIORA; HUMANITIES; Local press; regional patterns of values; public discourse; History; Historia;

    Sammanfattning : The overall aim with this dissertation is to contribute to a deeper knowledge of three interwoven problem complexes. First, the aim is to analyse the functions of the press in society, in this context with a particular focus on the provincial press. LÄS MER