Sökning: "Lars Witell"

Visar resultat 1 - 5 av 19 avhandlingar innehållade orden Lars Witell.

  1. 1. Co-creation in Healthcare Service Development : A Diary-based approach

    Författare :Jon Engström; Mattias Elg; Lars Witell; Lars Nordgren; Linköpings universitet; []
    Nyckelord :;

    Sammanfattning : The patient is the only person who experiences the complete course of a healthcare problem, from first symptom to any contacts with the healthcare system to examination, treatment, follow-up activities and rehabilitation. The aim of this thesis is to explore how caregivers, together with patients, can draw on the knowledge patients acquire from their experiences in healthcare service development. LÄS MER

  3. 2. First things first - think before you decide : The how, what and who of idea screening

    Författare :Johan Netz; Peter R Magnusson; Lars Witell; Lars E Olsson; Mette Præst Knudsen; Karlstads universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; idea screening; idea selection; idea evaluation; idea assessment; holistic assessment; innovation; intuition; criteria; Business Administration; Företagsekonomi;

    Sammanfattning : This thesis investigates decision-making activities leading to the initial selection of which new ideas should be selected for further development or rejected. This process, often referred to as idea screening, is described as being one of the most important, but also challenging, tasks to master during the entire innovation process. LÄS MER

  4. 3. Framing service innovation in healthcare

    Författare :Peter Samuelsson; Lars Witell; Mattias Elg; Patrik Gottfridsson; Lars Fuglsang; Karlstads universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Service innovation; healthcare; Business Administration; Företagsekonomi;

    Sammanfattning : Healthcare faces multiple challenges. Besides a raging pandemic have the number of people struggling with mental illness and chronic illnesses increased. Service innovation is a possible way of meeting these problems. LÄS MER

  5. 4. Service Provider Flexibility : A Strategic Perspective

    Författare :Danilo Brozovic; Fredrik Nordin; Annika Ravald; Per-Olof Berg; Lars Witell; Stockholms universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; provider flexibility; value creation; service logic; service; strategic flexibility; företagsekonomi; Business Administration;

    Sammanfattning : This thesis is about service provider flexibility and how provider flexibility facilitates customer value creation in contexts where customer processes and activities change. Provider flexibility is delineated as a mechanism of value creation and defined as the ability of the service provider to respond to changes or to bring about changes that support its customers’ value creation. LÄS MER

  7. 5. Patient involvement and service innovation in healthcare

    Författare :Jon Engström; Mattias Elg; Lars Witell; Glenn Robert; Linköpings universitet; []
    Nyckelord :Patient Involvement; participation; co-creation; patient empowerment; user involvement. patient centered care; motivation; user experiences; co-creation; service development; service innovation; service design; health care; lead users; diary; value;

    Sammanfattning : This thesis adds to a stream of research suggesting that healthcare can be more patient centered and efficient by redefining the role of the patient from a passive receiver to a more active and collaborative participant. This may relate to healthcare provision (Anderson and Funnell, 2005; Berry and Bendapudi, 2007; Bitner and Brown, 2008; McColl-Kennedy et al. LÄS MER