Sökning: "Service Guarantee"

Visar resultat 1 - 5 av 55 avhandlingar innehållade orden Service Guarantee.

  1. 1. The Role of Service Guarantees in Managing Services

    Författare :Sara Björlin Lidén; Bo Edvardsson; Robert Johnston; Karlstads universitet; []
    Nyckelord :SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Service Guarantee; Service Recovery; Service Development; Service Management; Mystery Shopping; Focus Group Interview; Public Transport; Business studies; Företagsekonomi; Business Administration; Företagsekonomi;

    Sammanfattning : Service guarantees have been argued to have many roles in managing services, for instance signal service quality, attract new customers, increase satisfaction and retention, and to differentiate the company from its competitors. Despite a growing interest from service organizations, research on service guarantees has been surprisingly scarce. LÄS MER

  2. 2. Formal Approaches for Behavioral Modeling and Analysis of Design-time Services and Service Negotiations

    Författare :Aida Čaušević; Paul Pettersson; Cristina Seceleanu; Ina Schieferdecker; Mälardalens högskola; []
    Nyckelord :NATURAL SCIENCES; NATURVETENSKAP; NATURVETENSKAP; NATURAL SCIENCES; Service-Oriented Systems; Formal modeling and Analysis; Service; Service Composition; Service Negotiation; Computer Science; datavetenskap;

    Sammanfattning : During the past decade service-orientation has become a popular design paradigm, offering an approach in which services are the functional building blocks. Services are self-contained units of composition, built to be invoked, composed, and destroyed on (user) demand. LÄS MER

  3. 3. Formal Approaches to Service-oriented Design : From Behavioral Modeling to Service Analysis

    Författare :Aida Čaušević; Paul Pettersson; Jonathan P. Bowen; Mälardalens högskola; []
    Nyckelord :NATURAL SCIENCES; NATURVETENSKAP; NATURVETENSKAP; NATURAL SCIENCES; service-oriented software engineering; formal modeling; service-oriented systems; resources; analysis; behavior; correctness check; Computer science; Datavetenskap; Computer Science; datavetenskap;

    Sammanfattning : Service-oriented systems (SOS) have recently emerged as context-independent component-based systems. In contrast to components, services can be created, invoked, composed and destroyed at run-time. Services are assumed to be platform independent and available for use within heterogeneous applications. LÄS MER

  4. 4. Den dokumentvillkorade garantin

    Författare :Johan Adestam; Juridiska institutionen; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; security; suretyship; självständig garanti; Dokumentvillkorad garanti; garanti; borgen; säkerhet; remburs; standby-remburs; avtal; uppdrag; internationell handel; documentary guarantee; guarantee; independent guarantee; letter of credit; standby letter of credit; contract; mandate; international trade; civilrätt; private law;

    Sammanfattning : Documentary guarantees, in practice usually described as independent guarantees, are characterized by the fact that they essentially contain only conditions referring to whether or not certain specified documents are presented to the guarantor. A documentary guarantee is usually only one part of a contractual structure involving several contracts and parties. LÄS MER

  5. 5. Performance, Isolation and Service Guarantees in Virtualized Network Functions

    Författare :Muhammad Siraj Rathore; Peter Sjödin; Markus Hidell; Andrea Bianco; KTH; []
    Nyckelord :ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; NFV; virtual router; service guarantee; scheduling; rate control; Datalogi; Computer Science;

    Sammanfattning : A network is generally a collection of different hardware-based network devices carrying out various network functions, (NF). These NF implementations are special purpose and expensive. Network function virtualization (NFV) is an alternative which uses software-based implementation of NFs in inexpensive commodity servers. LÄS MER