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Visar resultat 6 - 10 av 32 avhandlingar som matchar ovanstående sökkriterier.

1. 6. Råd och ruelse : Moral och samtalsstrategier i Giftinformationscentralens telefonrådgivning

   Författare :Håkan Landqvist; Jan Svennevig; Uppsala universitet; []
   Nyckelord :HUMANIORA; HUMANITIES; Scandinavian languages - general; institutional discourse; telephone conversation; hotline; conversation analysis; face-saving strategies; morality; interactional asymmetry; poison information centre; poisoning; advice giving; Swedish; Nordiska språk - allmänt; Scandinavian languages; Nordiska språk; nordiska språk; Scandinavian Languages;

   Sammanfattning : In many different kinds of institutional discourse, the agenda concerns issues that have strong moral implications for the layperson. The present study deals with one such type of discourse, citizens’ calls to the Swedish Poison Information Centre (PIC). LÄS MER

3. 7. National Telephone Advice Nursing in Sweden : Patient Safety and Communication

   Författare :Annica Ernesäter; Inger Holmström; Ulrika Winblad; Maria Engström; Hilde Eide; Uppsala universitet; []
   Nyckelord :MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES;

   Sammanfattning : The overall aim of this thesis was to investigate patient safety and communication within national telephone advice nursing (SHD) in Sweden. Four empirical studies with different perspectives were conducted. LÄS MER

4. 8. Telephone advice nursing : callers’ perceptions, nurses’ experience of problems and basis for assessments

   Författare :Anna Carin Wahlberg; Karolinska Institutet; Karolinska Institutet; []
   Nyckelord :Telephone advice nursing; telephone triage; telephone assessments; emergency medical dispatching; nonverbal communication; individualistic perspective.;

   Sammanfattning : At a health care call center, care-seekers can consult telephone nurses 24 hours a day. Telephone advice nursing (TAN) includes triage, advice, support, education, referral, information and coordination. LÄS MER

5. 9. Telephone nurses’ work with persons calling healthcare services frequently

   Författare :Sofia Skogevall; Inger Holmström; Jakob Håkansson Eklund; Elenor Kaminsky; Anna Carin Wahlberg; Mälardalens universitet; []
   Nyckelord :frequent caller; listening; nurse strategies; person-centered care; tele-phone nursing; Care Sciences; vårdvetenskap;

   Sammanfattning : Telephone nursing constitutes a significant part of total healthcare and is increasing in society. Often it entails the care-seeking person’s first contact with healthcare and can be crucial for the whole episode of healthcare for the individual person. LÄS MER

7. 10. From Interaction to Grammar : Estonian Finite Verb Forms in Conversation

   Författare :Leelo Keevallik; Raimo Raag; Bengt Nordberg; Auli Hakulinen; Uppsala universitet; []
   Nyckelord :HUMANIORA; HUMANITIES; Estonian language; Particles; grammar; grammaticalization; interactional linguistics; pragmatics; telephone conversation; conversation analysis; Estonian; Estniska; Estonian language; Estniska språket;

   Sammanfattning : This study contributes to the research tradition of interactional linguistics. It demonstrates how interactional patterns and sequences of actions are, or emerge as, part of the syntagmatic structure of a language, and why the transitions from interaction to grammar as well as from content to function items, are to be regarded as gradual and continuous. LÄS MER