Sökning: "frequent caller"

Hittade 1 avhandling innehållade orden frequent caller.

1. 1. Telephone nurses’ work with persons calling healthcare services frequently

   Författare :Sofia Skogevall; Inger Holmström; Jakob Håkansson Eklund; Elenor Kaminsky; Anna Carin Wahlberg; Mälardalens universitet; []
   Nyckelord :frequent caller; listening; nurse strategies; person-centered care; tele-phone nursing; Care Sciences; vårdvetenskap;

   Sammanfattning : Telephone nursing constitutes a significant part of total healthcare and is increasing in society. Often it entails the care-seeking person’s first contact with healthcare and can be crucial for the whole episode of healthcare for the individual person. LÄS MER