Sökning: "service operations"
Visar resultat 1 - 5 av 154 avhandlingar innehållade orden service operations.
1. Logistics Service Providers Going Green : A Framework for Developing Green Service Offerings
Sammanfattning : Environmental impact has increasingly become a “buzzword” and an important topic. This topic has been integrated into the agenda of many companies worldwide, and this dissertation focuses on the transportation and logistics industry. LÄS MER
2. Adapting manufacturing strategy to industrial after-sales service operations
Sammanfattning : This dissertation is initiated from an increased awareness within industry of the importance of services in general and of after-sales services in particular. The scope of this research is to analyse how the specific characteristics of after-sales services affect a company’s manufacturing strategy, which in effect should become an operations strategy not only considering the manufacturing of goods. LÄS MER
3. Customer-to-customer roles and impacts in service encounters
Sammanfattning : This thesis investigates customer-to-customer roles and impacts in the context of service encounters. This topic is studied from two angles: customer interactions during group service encounters and customer perceptions post service encounters. LÄS MER
4. Activation Policy in Action : A Street-Level Study of Social Assistance in the Swedish Welfare State
Sammanfattning : Work-related activation policies are currently developing in most western welfare states. Sweden is no exception and activation policies were introduced in the 1990s in many municipal social services organizations in Sweden. LÄS MER
5. Realizing High Performance NFV Service Chains
Sammanfattning : Network functions (NFs) hold a key role in networks, offering in-network services, such as enhanced performance, policy enforcement, and security. Traditionally, NFs have been implemented in specialized, thus expensive hardware. LÄS MER