Sökning: "front-line workers"
Visar resultat 1 - 5 av 6 avhandlingar innehållade orden front-line workers.
Sammanfattning : Significant challenges are faced by front-line hospitality and tourism employees interacting with customers on a daily basis. These challenges and the ways they are dealt with form the focus of this thesis. As they interact, a range of incidents may arise from highly satisfactory encounters to service failures. LÄS MER
2. Activation Policy in Action : A Street-Level Study of Social Assistance in the Swedish Welfare State
Sammanfattning : Work-related activation policies are currently developing in most western welfare states. Sweden is no exception and activation policies were introduced in the 1990s in many municipal social services organizations in Sweden. LÄS MER
Sammanfattning : Background: Enhancing the performance of front-line health workers serving vulnerable populations is crucial for redressing inequities. Traditional approaches have focused on introducing technical solutions, such as guidelines and incentives, to modify performance outcomes. LÄS MER
4. Activating the Sick-Listed : Policy and Practice of Return to Work in Swedish Sickness Insurance and Working Life
Sammanfattning : A critical task of social policy in most Western welfare states during recent decades has consisted of reducing the economic burden on society due to sick leave, by stimulating participation in the labour market. Many jurisdictions have introduced activation policies, based on the premise that work “per se” has a therapeutic effect on sick-listed workers. LÄS MER
Sammanfattning : BackgroundIntimate Partner Violence (IPV) has been widely acknowledged as a major public health issue and a human rights concern. The international burden of this type of violence have lead countries to develop institutional responses to address the consequences for women as well as to reduce its prevalence. LÄS MER