Sökning: "consumer reaction"

Visar resultat 1 - 5 av 12 avhandlingar innehållade orden consumer reaction.

  1. 1. Effects of critical incidents on consumer satisfaction

    Författare :Margareta Friman; Karlstads universitet; []
    Nyckelord :SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; Perceived service quality; Consumer satisfaction; Negative critical incidents; Affect; Public transport; Psykologi; Psychology;

    Sammanfattning : Satisfaction is assumed to be an important cause of attitude change by mediating between preexposure and postexposure attitudes. A number of factors account for whether one is satisfied or not with a specific product or service. One factor is expectations, another performance of the product or service, and a third disconfirmation of expectation. LÄS MER

  2. 2. Effects of Critical Incidents on Consumer Satisfaction

    Författare :Margareta Friman; Göteborgs universitet; Göteborgs universitet; Gothenburg University; []
    Nyckelord :Perceived service quality; Consumer satisfaction; Negative critical incidents; Affect; Public transport;

    Sammanfattning : Satisfaction is assumed to be an important cause of attitude change by mediating between preexposure and postexposure attitudes. A number of factors account for whether one is satisfied or not with a specific product or service. One factor is expectations, another performance of the product or service, and a third disconfirmation of expectation. LÄS MER

  3. 3. Bra mat och dåliga varor : Om förtroendefulla relationer och oroliga reaktioner på livsmedelsmarknaden

    Författare :Charlotta Ljungberg; Sociologi; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Management of enterprises; Sociology; direct-marketing; consumer reaction; distrust; trust; food system; food consumption; management; Food and drink technology; Företagsledning; Sociologi; Livsmedelsteknik;

    Sammanfattning : This dissertation takes up the consequences of the transition from a traditional to a modern food system. According to some researchers, the modernization of food production has led to a crisis of confidence in today’s food system and consumers are said to experience alienation, gastro-anomie, and distrust towards food products (see Murcott, Mennell & Van Otterloo 1992; Fischler 1980; 1988). LÄS MER

  4. 4. A Pill for the Ill? : Depression, Medicalization and Public Health

    Författare :Andreas Vilhelmsson; Socialmedicin och global hälsa; []
    Nyckelord :MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Pharmaceuticalization; Medicalization; Adverse drug reaction; Antidepressants; Consumer reporting; Depression; Medical encounter; Mental health; Public health;

    Sammanfattning : Mental disorders, especially depression, have been increasingly described as a growing burden to global public health. Critics argue, however, that the use of mental health surveys, underlying these descriptions, tends to overestimate the prevalence of mental disorders by not distinguishing everyday experiences of distress from pathological conditions. LÄS MER

  5. 5. Essays in Labor Economics and Consumer Behavior

    Författare :Marta Lachowska; Eskil Wadensjö; Michael Svarer; Stockholms universitet; []
    Nyckelord :SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Expenditure; Wage Formation; Outside Options; Hours of Work; Wage Differentials; Economics; Nationalekonomi; Economics; nationalekonomi;

    Sammanfattning : This thesis consists of three essays on labor economics and consumption behavior. “Consumption and Information: A Study of Consumer Behavior using Daily Data” studies the joint dynamics of information and consumption using data on a daily frequency. LÄS MER