Sökning: "Service Innovation"

Visar resultat 21 - 25 av 210 avhandlingar innehållade orden Service Innovation.

  1. 21. Innovation driven by meaning

    Författare :Åsa Öberg; Roberto Vergnati; Tomas Backström; Inger Orre; Mats Magnusson; Mälardalens högskola; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Innovation of meaning; hermeneutics; interpretation; networks; Innovation and Design; innovation och design;

    Sammanfattning : Hi-tech companies that want to innovate their products use, quite often, and quite naturally, technology as a driver. But, technology is only one of several drivers of change within product development. It is becoming more and more accessible and alone, cannot serve as the only mean to stay competitive. LÄS MER

  2. 22. Frontline employees' role in service innovation and value creation

    Författare :Jenny Karlsson; Per Skålén; Carolina Camén; Maria Holmlund Rytkönen; Karlstads universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; frontline employees; service innovation; value creation; service-dominant logic; resource integration; value propositions; Business Administration; Företagsekonomi;

    Sammanfattning : Frontline employees play a key role in service innovation and value creation. However, a detailed and structured understanding of how frontline employees contribute, and what types of roles they enact when involved in service innovation, is lacking. Hence, this thesis aims to explore frontline employees’ contributions to service innovation. LÄS MER

  3. 23. Social Media as Sociomaterial Service : On Practicing Public Service Innovation in Municipalities

    Författare :Livia Norström; Martin Gellerstedt; Ulrika Lundh Snis; Iréne Bernhard; Anna Ståhlbröst; Högskolan Väst; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Social media; Municipalities; Communicators; E-government; Participatory government; Engaged scholarship; Service innovation; Practice perspective; Sociomateriality; Work Integrated Learning; Arbetsintegrerat lärande; Informatik; Informatics;

    Sammanfattning : Governments are in need to innovate public service. They struggle with complex societal problems, decreased citizen trust and the work of adapting to new demands related to how service should be delivered to fit contemporary living. LÄS MER

  4. 24. The evolution of markets - A service ecosystems perspective

    Författare :Kaisa Koskela-Huotari; Per Skålén; Bo Edvardsson; Stephen L. Vargo; Hope Schau; Karlstads universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Market; innovation; market evolution; service ecosystems; institutions; institutional change; value cocreation; service-dominant logic; conceptual research; transdisciplinary research; Business Administration; Företagsekonomi;

    Sammanfattning : This conceptual dissertation aims to build an integrative and transdisciplinary framework of market evolution by reconnecting the study of innovations and markets, with help from the service ecosystems perspective. The service ecosystems perspective offers a processual, systemic, and institutional view on value creation, which is grounded in the axiomatic assumptions of service-dominant (S-D) logic. LÄS MER

  5. 25. Innovation and Productivity : A Microdata Analysis

    Författare :Pardis Nabavi; Hans Lööf; Jacques Mairesse; KTH; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Economics; Nationalekonomi;

    Sammanfattning : This doctoral thesis consists of four papers. The first two papers deal with firms’ innovation strategies, knowledge spillover and their impact on growth and productivity. The last two papers are focused on spinoffs and their survival. LÄS MER