Sökning: "retail customer"

Visar resultat 1 - 5 av 33 avhandlingar innehållade orden retail customer.

  1. 1. Empirical Essays on Retail Logistics and Customer Behavior

    Författare :Christoph Baldauf; Olov Isaksson; Fredrik Eng Larsson; Jan Fransoo; Stockholms universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; retail logistics; online retail; omnichannel retail; customer behavior; marketing-operations interface; Business Administration; företagsekonomi;

    Sammanfattning : Retail logistics is responsible for making products available to end customers. Traditionally, this was facilitated through a network of brick and mortar stores that customers visit to buy items. However, the advent of online and omnichannel retail started to challenge this established system. LÄS MER

  3. 2. Sustainability in Store

    Författare :Matthias Lehner; Internationella miljöinstitutet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; retail; retail brands; retail store; sensemaking; sustainable consumption;

    Sammanfattning : Retailers across Western Europe are faced with the challenge to integrate the idea of sustainable consumption and production (SCP) into their operations. The difficulty hierin lies in the the lack of any clear understanding or agreement for what the term implies for retailers and how to implement it in retailers’ daily operations. LÄS MER

  4. 3. Essays on strategic price bundling in retail banking

    Författare :Merja Mankila; Göteborgs universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; price bundling; retail banking; strategic planning; effectiveness; relationship management; customer loyalty; conjoint a;

    Sammanfattning : The empirical motivation of this dissertation is the retail banks need to become more conscious about the profitability and pricing of their activities in a successively harder competitive environment. One of the largest threats for the retail banks has become the changed customer behaviour resulting in an increased split-banking and bank switching. LÄS MER

  5. 4. Building innovation capability in retail : Towards a systematic and sustained approach to innovation in large retail organizations

    Författare :Karla Marie Batingan Paredes; Innovationsteknik; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; innovation capability; ambidexterity; innovation management; Retail; Sweden;

    Sammanfattning : Innovation has received widespread attention in research and in the business world because it plays a crucial role in organization survival and longevity. This especially rings true in the retail industry, as opportunities and challenges confront retailers due to the ongoing disruption of the industry. LÄS MER

  7. 5. Last-mile delivery services in retail : a consumer-centric approach

    Författare :John Olsson; Förpackningslogistik; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Unattended home delivery; customer experience; customer expectations; circular business model innovation;

    Sammanfattning : The retail industry faces a multitude of complex sustainability challenges, which calls for transformational change. While the retail industry is a major driver of production and consumption patterns, it also offers significant potential to reduce global greenhouse gas emissions. LÄS MER