Sökning: "restaurant"

Visar resultat 1 - 5 av 37 avhandlingar innehållade ordet restaurant.

  1. 1. Drivers of customers' service experiences : a customer perspective on co-creation of restaurant services, focusing on interactions, processes and activities

    Författare :Ute Walter; Åsa Öström; Bo Edvardsson; Tore Strandvik; Örebro universitet; []
    Nyckelord :customer service experience; experience driver; dynamic; restaurant; co-creation; critical incident technique; phone encounters; experience room; servicescape; social interaction; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; Culinary Arts and Meal Science; Måltidskunskap; Måltidskunskap; Culinary Arts and Meal Science;

    Sammanfattning : It is essential for service companies to understand how their customer service experiences are formed. This is especially important since service experiences are highly subjective and involve customers cognitively, emotionally and behaviorally. LÄS MER

  3. 2. Food and beverage combinations : Sommeliers' perspectives and consumer patterns in Sweden

    Författare :Henrik Scander; Agneta Yngve; Richard Tellström; Nicklas Neuman; Celia Monteagudo Sanchez; Johanna Mäkelä; Örebro universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Bourdieu; craft drinks; food pairing; meal; restaurant; riksmaten; sommelier; practice theory; Måltidskunskap; Culinary Arts and Meal Science;

    Sammanfattning : As beverage intake can play an important part of choosing a healthy diet, it is important to increase awareness of the contribution of beverages to overall energy intake for consumers.The professional sommelier has for a long time served as a cultural intermediary, providing guests with good food and beverage combinations. LÄS MER

  4. 3. Restaurant meal experiences from customers' perspectives : a grounded theory approach

    Författare :Kai Victor Hansen; Inga-Britt Gustafsson; Øystein Jensen; Tommy Andersson; Örebro universitet; []
    Nyckelord :Customers; meal; grounded theory; à la Carte restaurants; meal experience categories; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; Culinary Arts and Meal Science; Måltidskunskap; Måltidskunskap; Culinary Arts and Meal Science;

    Sammanfattning : The purpose of this doctoral dissertation has been to increase the knowledge of customers’ view on relation to commercial restaurant meals and thereby to increase the knowledge within the restaurant industry about customers’ perspectives about meals. The dissertation is based on four studies of customers’ meal experiences in á la Carte restaurants in Norway. LÄS MER

  5. 4. Ämnade för restaurangarbete? : Om politisk styrning och lågutbildade ungdomars väg fram till arbetsmarknadens tröskel

    Författare :Jack Lainpelto; Institutionen för tjänstevetenskap; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; restaurangbranschen; arbetslösa; styrning; momssänkning; makt; yrkesval; självförverkligande; intresse; tevekockar; sanningspraktiker; labour market; policies; unemployment; occupational choice; restaurant work; low skill; interest; self realization; confessions; TV chefs; ; truth practices;

    Sammanfattning : A significant part of the labour market debate is devoted to issues concerning problematic youth. Expressions like “the lost generation” is coined to address the very core of the matter. It captures the difficulties for low-skilled young people to gain a sustainable work life in an education-oriented society. LÄS MER

  7. 5. Maktens fantasier och servicearbetets praktik : arbetsvillkor inom hotell- och restaurangbranschen i Malmö

    Författare :Paula Mulinari; Agneta Stark; Kirsti Niskanen; Woukko Knocke; Linköpings universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Service work; work; inequality; intersectionality; labour process; gender; racialization; class; hotel and restaurant branch; Servicearbete; arbete; ojämlikhet; intersektionalitet; arbetsprocess; kön; genus; rasifering; etnicitet; klass; hotell- och restaurangbranschen; Gender studies; Genus;

    Sammanfattning : I denna studie utforskas relationen mellan lönearbete och ojämlikhet inom servicearbete ur ett feministiskt perspektiv. Teoretiskt förenar avhandlingen ett arbetsprocess- och ett intersektionellt perspektiv med syfte att fånga variationen och mångfalden i de maktrelationer som formar servicearbete. LÄS MER