Sökning: "young bank customers"

Hittade 5 avhandlingar innehållade orden young bank customers.

  1. 1. A mobile bank application loyalty model : The young bank customer perspective

    Författare :Mustafa Nourallah; Peter Öhman; Pejvak Oghazi; Mittuniversitetet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; loyalty antecedents; usability; service quality; customer satisfaction; loyalty; consequences of loyalty; young bank customers; mobile bank applications; Sweden.;

    Sammanfattning : This thesis investigates young bank customer (YBC) perceptions of loyalty in the context of mobile bank applications (MBAs), including loyalty antecedents and the consequences of loyalty. A first study investigates the relationships between cognitive, affective, and conative antecedents, on one hand, and loyalty, on the other. LÄS MER

  3. 2. A tale of two FinTech solutions : Loyalty in mobile bank applications and initial trust in financial robo-advisors

    Författare :Mustafa Nourallah; Peter Öhman; Christer Strandberg; Tommy Roxenhall; Duc Khuong Nguyen; Mittuniversitetet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; FinTech; loyalty; young bank customers; Mobile bank applications; initial trust; young retail investors; financial robo-advisors;

    Sammanfattning : This thesis on financial technology (FinTech) solutions consists of twosuccessive phases, each including two articles. The first phase targets the loyalty of young bank customers (YBCs) to mobile bank applications (MBAs). LÄS MER

  4. 3. Full-adoption of digital payment methods? : Barriers and barrier-breakers from a Swedish bank customer perspective

    Författare :Irina Dimitrova; Peter Öhman; Darush Yazdanfar; Niklas Arvidsson; Mittuniversitetet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Cashless society; Digital payment methods; Full-adoption; Barriers; Barrier-breakers; Bank customers; Adopters-accepters; Adopters-resisters; Sweden;

    Sammanfattning : Digitalisation and the Covid-19 pandemic have accelerated the decrease in demand for cash worldwide. This also concerns Sweden, which might be on its way to being the first cashless country in the world. The idea of a cashless society is motivated by various assumed benefits, although it also entails certain inherent challenges. LÄS MER

  5. 4. Understanding the relationships between bank-customer relations, financial advisory services and saving behavior

    Författare :Cecilia Hermansson; Kent Eriksson; Lars Engwall; KTH; []
    Nyckelord :Saving behavior; consumer finance; consumer financial decision making; financial services; relationship marketing; exchange forms; saving motives; risk attitudes; financial literacy; Företagsekonomi; Business Studies;

    Sammanfattning : While the saving environment has become more complex in recent years, so has the demand for individual activity. Important impetuses include financial deregulation, globalization, technological change, and reformed pension systems. LÄS MER

  7. 5. Value recovery and production control in the forestry-wood chain using simulation technique

    Författare :Urban Nordmark; Luleå tekniska universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Träteknik; Wood Technology;

    Sammanfattning : This thesis deals with value recovery and production control in the forestry–wood chain for improved competitiveness of sawmills through higher profit and better adaptation to product requirements of the customers. The subject was approached using simulation technique with a database of virtual logs and a sawing simulator capable of processing the logs in the database. LÄS MER