Sökning: "mail survey"

Visar resultat 11 - 15 av 43 avhandlingar innehållade orden mail survey.

  1. 11. Managing the implementation of customer relationship management from an interfunctional perspective

    Författare :Greta Isaksson; Luleå tekniska universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Industriell marknadsföring; Industrial Marketing;

    Sammanfattning : Customer Relationship Management (CRM) has received an increasing amount of interest among scholars and practitioner in recent years. While some companies have received immense benefits from their investments, other companies have seen no bottom line improvements. LÄS MER

  3. 12. A Strategic Perspective on Plants in Manufacturing Networks

    Författare :Andreas Feldmann; Jan Olhager; John Johansen; Linköpings universitet; []
    Nyckelord :Empirical research; manufacturing networks; performance; plant roles; site competences; strategy; TECHNOLOGY; TEKNIKVETENSKAP;

    Sammanfattning : This dissertation addresses the topic of manufacturing network strategies, with a particular focus on the plant perspective. Research on manufacturing networks aims at contributing decision support on how to set up and how to coordinate factories that act in a global setting. LÄS MER

  4. 13. Kunskap och innovation i ett moget kluster : En ekonomisk-geografisk studie av aluminiumindustrin i Småland-Blekinge

    Författare :Magnus Lagerholm; Anders Malmberg; Anders Waxell; Karl-Johan Lundquist; Uppsala universitet; []
    Nyckelord :Social and economic geography; economic geography; mature industry; cluster; agglomeration; systems of innovation; labour market mobility; Sweden; Kulturgeografi; kulturgeografi; Social and Economic Geography;

    Sammanfattning : The thesis aims at understanding mechanisms behind knowledge generation and learning in a mature cluster by analysing firms in south-east Sweden engaged in the development and manufacturing of aluminium products. The point of departure is in concepts and assumptions related to spatially concen-trated systems of similar and related firms and industries, such as agglomera-tions, clusters or innovation systems. LÄS MER

  5. 14. Satisfaction with public transport services

    Författare :Margareta Friman; Karlstads universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Perceived service quality; Consumer satisfaction; Negative critical incidents; Public transport; Psykologi; Psychology;

    Sammanfattning : Satisfaction is assumed to be an important cause of attitude change by acting as a mediator between preexposure and postexposure attitudes. A number of factors account for whether one is satisfied or not with a specific performance. One factor is expectations, another one performance, and a third factor disconfirmation of expectations. LÄS MER

  7. 15. Internet or Traditional Stores : Identifying Influences on Consumers' Mobile Phone Purchases

    Författare :Therese Hansen; Amjad Hadjikhani; Cecilia Pahlberg; Peter Thilenius; Uppsala universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Business Studies; Företagsekonomi;

    Sammanfattning : This explorative study aims to identify factors that can explain why some consumer purchases occur via Internet Stores while others take place in traditional stores. During the last few years' development of IT and Internet, the thoroughly explored research area of where consumers purchase has come to involve a new type of retail store, the Internet store. LÄS MER