Avancerad sökning
Visar resultat 16 - 19 av 19 avhandlingar som matchar ovanstående sökkriterier.
16. Health Care Customer Creativity
Sammanfattning : Crafting and stimulating service innovation is considered a main research priority and remains a challenge for service providers. One suggested component of stimulating service innovation is customer creativity. LÄS MER
17. Patient Involvement : A Service Perspective
Sammanfattning : For a long time, patients were seen as weak and passive recipients of care, whose only role was to provide information and comply with doctors’ orders. This is beginning to change, and patients are more seen as autonomous, active, and involved collaborators in care, co-creating value with service providers and others. LÄS MER
18. A supportive framework for successful implementation of improvement work
Sammanfattning : Lean Production is one of the most generally accepted concepts for increasing operational effectiveness. However, its implementation is still challenging for many companies as it implies not only changes of technical systems and management systems but also changes in attitudes and culture. LÄS MER
19. Towards Sustainable Improvement Systems
Sammanfattning : Improvements in general and sustainable improvements in particular are problematic areas. The failure rate is high, figures in the vicinity of 70 percent are often mentioned, but why is it so difficult to achieve sustainable improvement systems? The purpose of this dissertation is to contribute to understanding of the process and its mechanisms in creating a sustainable improvement system. LÄS MER