Sökning: "Hannah Snyder"

Hittade 2 avhandlingar innehållade orden Hannah Snyder.

  1. 1. Health Care Customer Creativity

    Författare :Hannah Snyder; Mattias Elg; Lars Witell; Linköpings universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Customer creativity; service innovation; health care; co-creation; customer involvement;

    Sammanfattning : Crafting and stimulating service innovation is considered a main research priority and remains a challenge for service providers. One suggested component of stimulating service innovation is customer creativity. LÄS MER

  2. 2. Patient Involvement : A Service Perspective

    Författare :Hannah Snyder; Mattias Elg; Lars Witell; Per Echeverri; Linköpings universitet; []
    Nyckelord :;

    Sammanfattning : For a long time, patients were seen as weak and passive recipients of care, whose only role was to provide information and comply with doctors’ orders. This is beginning to change, and patients are more seen as autonomous, active, and involved collaborators in care, co-creating value with service providers and others. LÄS MER