Sökning: "Josina Vink"
Hittade 2 avhandlingar innehållade orden Josina Vink.
1. In/visible - Conceptualizing Service Ecosystem Design
Sammanfattning : This thesis explores and advances the evolving understanding of service design in service research. The study problematizes the prevailing view of service design as the design of service offerings to improve customer experiences. LÄS MER
2. Designing for Change in Complex Systems : Design Considerations for Uptime in a Transportation System with Driverless Vehicles
Sammanfattning : The transportation system is undergoing a transformation to enable socially, environmentally, and economically sustainable transport solutions, and driverless trucks are considered one innovation that can contribute to a more sustainable and efficient transportation system. Nevertheless, introducing driverless trucks will cause disruptions in the system, and one considerable change is that the driver is no longer present. LÄS MER