Sökning: "Henrik Eriksson luleå"
Hittade 3 avhandlingar innehållade orden Henrik Eriksson luleå.
1. Exploring Public Procurement of Swedish Railway Infrastructure Maintenance
Sammanfattning : In 2002, Sweden started to outsource its railway infrastructure maintenance. Through gradual exposure (i.e. outsourcing one contract area at a time), the Swedish Transport Administration has developed its competence of being a client towards its contractors. LÄS MER
2. Benefits from TQM for organisational performance
Sammanfattning : Total Quality Management (TQM) is sometimes considered as a management system in continuous change and consisting of values, methodologies and tools, the aim of which is to increase external and internal customer satisfaction with a reduced amount of resources. Whether TQM improves the performance of companies has been discussed for several years. LÄS MER
3. Organisational value of participating in quality award processes
Sammanfattning : Total Quality Management (TQM) is sometimes considered to be a continuously evolving management system consisting of values, methodologies and tools, the aim of which is to increase external and internal customer satisfaction with a reduced amount of resources. Whether TQM improves the performance of and strengthens values within organisations has been discussed for several years. LÄS MER