Sökning: "Service encounter"

Visar resultat 26 - 30 av 62 avhandlingar innehållade orden Service encounter.

  1. 26. Body Dysmorphic Disorder : Capturing a prevalent but under-recognized disorder

    Författare :Sabina Brohede; Klaas Wijma; Barbro Wijma; Gun Wingren; Yvonne Wyon; Maria Tillfors; Linköpings universitet; []
    Nyckelord :MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES;

    Sammanfattning : BackgroundIndividuals with body dysmorphic disorder (BDD) are highly distressed due to defects they perceive in their physical appearance that are not noticeable to others. The condition often leads to impaired functioning in relationships, socialization, and intimacy and a decreased ability to function in work, school, or other daily activities. LÄS MER

  3. 27. The use of a prehospital decision system in the emergency medical service : the acute chain for geriatric patients

    Författare :Veronica Vicente; Karolinska Institutet; Karolinska Institutet; []
    Nyckelord :;

    Sammanfattning : Background: The objective of this organisational study was to create and evaluate, for use by the prehospital emergency nurse (PEN), a Prehospital Decision System (PDS) and a decision support tool (DST), to safely steer geriatric patients to optimal healthcare in Stockholm, Sweden. Aim: The overall aim was to optimise the acute emergency chain to ensure that elderly persons ended up at the optimal healthcare based on their medical needs. LÄS MER

  4. 28. Business Models for Sustainable Consumption : Identifying and Overcoming Barriers to Rental and Reuse of Home Furnishings

    Författare :Heather Schoonover; Internationella miljöinstitutet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; sustainable consumption; sustainable business model; Product-Service System PSS ; rental; reuse; home furnishings;

    Sammanfattning : It is widely recognised that society is consuming at levels and in ways that are unsustainable. Sustainable business models, broadly defined as those that consider economic, ecological and social value, hold promise for shifting consumption patterns. LÄS MER

  5. 29. Factors facilitating family functioning in families of children with disabilities : in the context of Swedish child and youth habilitation service

    Författare :Regina Ylvén; Mälardalens högskola; Karolinska Institutet; Karolinska Institutet; []
    Nyckelord :;

    Sammanfattning : At times it is a challenge for any family to balance resources, abilities, and needs. Challenges that tend to be enhanced when a child has an impairment. Family routines must function and be consistent with the family’s ecology and be meaningful according to the family’s culture. LÄS MER

  7. 30. Transactions in cyberspace : the continued use of Internet banking

    Författare :Daniel Nilsson; Handelshögskolan i Stockholm; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES;

    Sammanfattning : In the last decade, more and more service providers have realized the advantage of self-service technologies (SSTs), and, therefore, the number of SSTs has grown at an enormous rate. The infusion of SSTs is dramatically changing the nature of the service encounter because it allows (or forces) consumers to produce their own service encounters by interacting with machines rather than by interacting with a firm’s service personnel (Lee and Allaway, 2002). LÄS MER