Sökning: "employee behavior"

Visar resultat 6 - 10 av 34 avhandlingar innehållade orden employee behavior.

  1. 6. Changing the servicescape : The influence of music, self-disclosure and eye gaze on service encounter experience and approach-avoidance behavior

    Författare :Pernille Andersson K; Per Kristensson; Erik Wästlund; Anders Gustafsson; Lars-Olof Johansson; Karlstads universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Servicescape; Approach Avoidance; Emotions; Social impression; Consumer behavior; Encounter experience; Music; Self-disclosure; Eye gaze; Retail; Psykologi; Psychology;

    Sammanfattning : The purpose of this thesis is to investigate and understand the effect of a servicescape’s ambient and social conditions on consumers’ service encounter experience and their approach/avoidance behavior in a retail context. In three papers, with a total sample of over 1600 participants (including 550 actual consumers) and seven experiments, the author investigates the effect of music (ambient stimuli), employees’ self-disclosure (verbal social stimuli) and employees’ gazing behavior (nonverbal social stimuli) on consumers’ service encounter experience and approach/avoidance behavior in a retail store. LÄS MER

  2. 7. Brand building in the business-to-business context : The brand equity perspective

    Författare :Galina Biedenbach; Maria Bengtsson; Peter Hultén; Joakim Wincent; George Christodoulides; Umeå universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Brand building; brand equity; brand management; business-to-business; customer experience; organizational buying behavior; professional services; rapport; role behavior; företagsekonomi; Business Studies;

    Sammanfattning : The main purpose of this doctoral dissertation is to investigate factors affecting B2B brand building by applying the brand equity perspective in the professional services context. Three peer-reviewed and published articles and one book chapter examine different aspects related to the enhancement of brand equity and brand building in the B2B context. LÄS MER

  3. 8. The double-sided nature of lifestyle-oriented work within the Swedish equine sector : Characteristics and consequences for employee health and well-being

    Författare :Åsa Bergman Bruhn; Robert MacKenzie; Alexis Rydell; Ing-Marie Andersson; Lotta Dellve; Högskolan Dalarna; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; attractive work; Attractive Work Content Model; employee health and well-being; equine sector; harness racing; lifestyle-oriented work; meaningful work; motivation; non-profit association; NOSACQ-50; occupational culture; occupational health and safety; riding schools; safety climate; Self Determination Theory; small-scale enterprises; sustainable employment; sustainable work; systematic work environment management; working conditions; work-life balance; anställda; attraktivt arbete; arbetsförhållanden; arbetsmotivation; hållbar anställning; hållbart arbete; hälsa och välbefinnande; hästnäringen; ideella föreningar; livsstilsorienterat arbete; meningsfullt arbete; modellen Attraktivt arbete; NOSACQ-50; ridskolor; Self Determination Theory; små företag; systematiskt arbetsmiljöarbete; säkerhetsklimat; travanläggningar; yrkeskultur; Working Life Science;

    Sammanfattning : This thesis considers the nature of lifestyle-oriented work, i.e. making a livelihood based on leisure interest or personal lifestyle, and focuses on the perspective of employees within the Swedish equine sector. LÄS MER

  4. 9. Industrial buying behavior of large Swedish firms : case studies of the purchase of educational services

    Författare :Åsa Wallström; Luleå tekniska universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Industrial Marketing; Industriell marknadsföring;

    Sammanfattning : The lack of studies focusing on industrial buying behavior in the purchase of professional services, coupled with the increased corporate need of investing in employee training and education, created the foundation for the research problem of this thesis: How can the buying behavior of large Swedish firms be characterized when they purchase educational services in the area of sales and marketing? Based on this research problem, five research questions were developed. A frame of reference describing industrial buying behavior in the purchase of professional services was then created, based on the literature review. LÄS MER

  5. 10. Essays on Employment Protection, Private Equity and Spousal Behavior

    Författare :Martin Olsson; Peter Skogman Thoursie; Lars Persson; Andrea Ichino; Stockholms universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; employment protection; private equity; spouses; labor supply; Economics; nationalekonomi;

    Sammanfattning : This thesis consists of four papers, summarized as follows. “Employment Protection and Sickness Absence” An exemption in the Swedish Employment Security Act in 2001 allows employers with at most ten employees to exempt two workers from the seniority rule at times of redundancies. LÄS MER