Sökning: "Raymond P. Fisk"

Hittade 1 avhandling innehållade orden Raymond P. Fisk.

1. 1. In/visible - Conceptualizing Service Ecosystem Design

   Författare :Josina Vink; Bård Tronvoll; Bo Edvardsson; Katarina Wetter-Edman; Birgit Mager; Raymond P. Fisk; Karlstads universitet; []
   Nyckelord :HUMANIORA; HUMANITIES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; service design; service research; service ecosystems; social structures; systemic design; institutional theory; service-dominant logic; Business Administration; Företagsekonomi;

   Sammanfattning : This thesis explores and advances the evolving understanding of service design in service research. The study problematizes the prevailing view of service design as the design of service offerings to improve customer experiences. LÄS MER