Exploring boundary objects between product development and production

Sammanfattning: The realization of products relies on the integrated outcomes of several functions, such as product development and production. However, problems can occur because not everyone shares the same knowledge, resulting in a need for knowledge integration. This becomes even more complex when there can be dependence on knowledge between functions, meaning that one’s knowledge has an impact on another’s. Because of this, different boundaries can arise that can prove problematic when integrating knowledge between product development and production. One way to integrate knowledge between these functions is through so-called boundary objects. Different engineering tools, such as prototypes and computer-aided designs, are often meant to function as boundary objects, but they may fail to do so because boundary objects are situational, meaning that they may function in one situation but not in another. The purpose of the thesis was therefore to explore how engineering tools can be used as boundary objects to integrate knowledge between product development and production in a product realization context. Based on an interactive research approach, case studies, workshops, and a systematic literature review were conducted to help fulfill the purpose. The result was a set of aspects that affect whether an engineering tool functions as a boundary object. These aspects were divided into two categories based on whether they pertained to the tool, referred to as properties, or to the situation in which it was used. The thesis further analyzed the role of interplay between these identified aspects, showing the interlinkage between aspects. Interplay was seen to play a complementing role, where aspects could play not only a supporting role to each other but also a negative role when the identified aspects were not managed correctly.