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  1. 6. Managing Quality in Cross-cultural Settings

    Författare :Promporn Wangwacharakul; Bonnie Poksińska; Martina Berglund; Anders Fundin; Linköpings universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES;

    Sammanfattning : As companies become multinational with subsidiaries in different countries and global customers, they face challenges in managing quality related to cultural diversity. During the past decades, cross-cultural quality management research has emerged, aiming to understand the link between culture and quality management, and to provide support for quality management in different cultural contexts. LÄS MER