Sökning: "värderingar kunder"

Hittade 5 avhandlingar innehållade orden värderingar kunder.

  1. 1. Creating customer value in commercial experiences

    Författare :Maria Eriksson; Håkan Wiklund; Pia Sandvik Wiklund; Rickard Garvare; Mittuniversitetet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Commercial Experience; Customer Value; Customer Expectations; Customer Satisfaction; Total Quality Management; TQM; Kommersiella upplevelser; Kundvärde; Kundförväntningar; Kundnöjdhet; Offensiv kvalitetsutveckling; TQM; Other industrial engineering and economics; Övrig industriell teknik och ekonomi;

    Sammanfattning : There is a type of business offering gaining much attention, both in the media and in financial figures, which provides the customer with something extra, something to be remembered. This offering is a commercial experience. LÄS MER

  3. 2. Managing Quality in Cross-cultural Settings

    Författare :Promporn Wangwacharakul; Bonnie Poksińska; Martina Berglund; Anders Fundin; Linköpings universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES;

    Sammanfattning : As companies become multinational with subsidiaries in different countries and global customers, they face challenges in managing quality related to cultural diversity. During the past decades, cross-cultural quality management research has emerged, aiming to understand the link between culture and quality management, and to provide support for quality management in different cultural contexts. LÄS MER

  4. 3. Customer value in commercial experiences : Expecting the unexpected

    Författare :Maria Eriksson; Håkan Wiklund; Ingela Bäckström; Pernilla Ingelsson; Su Mi Park-Dahlgaard; Mittuniversitetet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Commercial Experience; Customer Value; Hedonic Value; Quality; Experiential quality; TQM; Kano model; Attractive Quality; Co-creation; Storytelling; Strong Engagement; Kommersiell upplevelse; Kundvärde; Njutnings- upplevelseinriktat värde; Kvalitet; Upplevelsekvalitet; TQM; Kano-modellen; Attraktiv kvalitet; Samskapa; Storytelling och Starkt engagemang;

    Sammanfattning : To an ever greater extent, customers desire experiences that are highly emotional, personally designed and memorable. Today’s customer has an increasing need to be entertained and often searches for pleasurable offerings of hedonic value. LÄS MER

  5. 4. The Many Faces of Public Affairs : A Study of Constructs, Conditions and Claims in a Disputed Field of Practice

    Författare :Elin Helgesson; Kajsa Falasca; Christina Grandien; Alexander Buhmann; Scott Davidson; Mittuniversitetet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Public affairs; lobbying; legitimacy; role conceptions; occupational identity;

    Sammanfattning : This thesis explores the communicative constructs and practices of public affairs in Sweden. As a mainstream communication function, public affairs is undertaken by a wide range of actors who wish to influence public policy, and the opportunity to do so is a vital part of any democratic system. LÄS MER

  7. 5. Dynamic Optimization for Agent-Based Systems and Inverse Optimal Control

    Författare :Yibei Li; Xiaoming Hu; Per Enqvist; Yishao Zhou; KTH; []
    Nyckelord :NATURVETENSKAP; NATURAL SCIENCES; Inverse optimal control; formation control; differential game; credit scoring; Mathematics; Matematik;

    Sammanfattning : This dissertation is concerned with three problems within the field of optimization for agent--based systems. Firstly, the inverse optimal control problem is investigated for the single-agent system. Given a dynamic process, the goal is to recover the quadratic cost function from the observation of optimal control sequences. LÄS MER