Sökning: "service relationships"

Visar resultat 6 - 10 av 221 avhandlingar innehållade orden service relationships.

  1. 6. Transport Efficiency: Analysing the Transport Service Triad

    Författare :Victor Eriksson; Chalmers tekniska högskola; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; transport service; transport efficiency; activities; freight transport; transport service triad; triad; business relationships; actors; industrial network approach; resources;

    Sammanfattning : This thesis deals with transport services and transport efficiency. There are growing environmental concerns for many industries and the freight transport industry in particular faces challenges in reducing its CO2 emissions. LÄS MER

  3. 7. Transport service triads in supply networks

    Författare :Victor Eriksson; Chalmers tekniska högskola; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; performance; embeddedness; network; supply chain; service; freight; transport; triad; relationship; sustainability;

    Sammanfattning : This doctoral thesis deals with the embeddedness of transport services in supply networks. The exchange of transport services depends on the exchange of goods since exchange of goods generates demand for transport services. LÄS MER

  4. 8. Enhancing the Industrial Service Offering : New Requirements on Content and Processes

    Författare :Christian Kowalkowski; Staffan Brege; Per-Olof Brehmer; Lars Witell; Linköpings universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Industrial service offerings; Bundling; Customer relationships; Process interfaces; Industrial organisation; administration and economics; Industriell organisation; administration och ekonomi;

    Sammanfattning : The overall purpose of this thesis is to describe and analyse how capital goods manufacturers can enhance their industrial service offering.The theoretical basis of this research is found in services marketing, recognising co-creation of value, that the service process is an open production system and that the customer determines value as the manufacturer can only offer value propositions. LÄS MER

  5. 9. Exploring shippers, logistics service providers and their relationships in facilitating green logistics

    Författare :Amer Jazairy; Lars Bengtsson; Robin von Haartman; Andreas Feldmann; Helena Forslund; KTH; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; green logistics; logistics relationships; green logistics purchasing; logistics service provider; environmental sustainability; third-party logistics; logistics performance; Industriell ekonomi och organisation; Industrial Economics and Management;

    Sammanfattning : The logistics industry causes various harms to the environment. The literature assigns the main responsibility for alleviating such harms to two supply chain actors: shippers (logistics buyers) and logistics service providers (LSPs), which motivated studying them in this thesis. LÄS MER

  7. 10. Persistent Digital Service Encounters : Challenges of organizational use of social media in a hotel chain

    Författare :Karin Högberg; Kerstin Grundén; Anna Karin Olsson; Maria Åkesson; Högskolan Väst; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Organizational social media; IT change; IT use; hospitality; digital service encounters; Informatik; Informatics; Work Integrated Learning; Arbetsintegrerat lärande;

    Sammanfattning : The emergence of social media has in many ways changed how individuals interact, communicate and also consume online. Due to the massive, world wide use of social media, organizations are starting to use social media in order to be present where their customers are. LÄS MER