Sökning: "service relationships"

Visar resultat 16 - 20 av 221 avhandlingar innehållade orden service relationships.

  1. 16. Credit Intelligence in Banks - Managing Credit Relationships with Small Firms

    Författare :Katarina Svensson Kling; Företagsekonomiska institutionen; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; small firm; service; network; interaction; decision style; information management; relationship; Credit management; credit intelligence; bank; Management of enterprises; Företagsledning; management;

    Sammanfattning : The competition in the banking industry has during the last decades been intensified resulting in smaller interest margins. As a consequence, the resources spent on each credit customer have had to be decreased, resulting in less interaction and a perceived limited access to valuable information. LÄS MER

  3. 17. Mellan norm och praktik : Strategisk samverkan och brukarmedverkan inom verksamhetsområdet psykisk ohälsa

    Författare :Linda Mossberg; Urban Markström; Högskolan Väst; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Collaboration; service; user participation; mental health; Socialt arbete; Social work; collaboration; service user participation; mental health;

    Sammanfattning : There is a steady critique towards the mental health field stating that people with mental health problems do not get the assistance they need. Often, this critique states that collaboration between different organisations is lacking or non-functional. LÄS MER

  4. 18. User-involved service innovation : Three participating perspectives on co-creation

    Författare :Carina Sjödin; Magnus Wiktorsson; Bengt Köping Olsson; Anna-Lena Carlsson; Per Kristensson; Mattias Elg; Mälardalens högskola; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; open innovation; user involvement; co-creation; service logic; Innovation and Design; innovation och design;

    Sammanfattning : The involvement of customers and other stakeholders in the innovation process is proposed to be a key success factor and something that makes companies more competitive. As a consequence, more and more organizations alter their innovation strategy accordingly. LÄS MER

  5. 19. Managing Human Service Organizations

    Författare :Christian Jacobsson; Göteborgs universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Human service organizations; management teams; coordination of work; stress management; goals; feedback; control at work;

    Sammanfattning : The aim of this thesis was to study management in human service organizations with regard to aspects of organizational strategy, organizational structure and individual behavior. The thesis is based on four studies, Study I deal with the strategic perspective, Study II explores organizational structure in terms of coordination of work, Studies III and IV focus on aspects related to individual behavior in operative work. LÄS MER

  7. 20. Government e-service delivery : identification of success factors from citizens' perspective

    Författare :Parmita Saha; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Industriell marknadsföring; Industrial Marketing;

    Sammanfattning : The successful adoption of new technologies helps governments achieve efficiency in their implementation and delivery of public services to citizens. The objective behind various e-government initiatives has shifted in recent years towards establishing services that cater more to citizens' needs and offer greater accessibility. LÄS MER