Sökning: "public e-service development"

Hittade 4 avhandlingar innehållade orden public e-service development.

1. 1. Public e-Service Stakeholders : A study on who matters for public e-service development and implementation

   Författare :Ida Lindgren; Karin Axelsson; Göran Goldkuhl; Leif Flak; Linköpings universitet; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Public e-service; stakeholders; e-government; user involvement; Offentliga e-tjänster; intressenter; e-förvaltning; användarmedverkan;

   Sammanfattning : Public e-services are progressively used as a means for governmental agencies to interact and exchange information with citizens and businesses. These services are typically Internet-based and are meant to fulfill the three overarching objectives of egovernment; (1) to improve citizens’ interactions with the government, (2) to make governmental organizations more efficient and effective, and (3) to increase the transparency of government and lead to a more democratic society. LÄS MER

3. 2. User Participation In Public e-service Development : Guidelines for including external users

   Författare :Jesper Holgersson; Eva Söderström; Fredrik Karlsson; Anne Persson; Leif Skiftenes Flak; Högskolan i Skövde; []
   Nyckelord :NATURVETENSKAP; NATURAL SCIENCES; User participation; public e-service development; external users; Technology; Teknik; Information Systems; Informationssystem IS ;

   Sammanfattning : .... LÄS MER

4. 3. Problems in public e-service development

   Författare :Håkan Sundberg; Karl W Sandberg; Anita Miriamsdotter; Mittuniversitetet; []
   Nyckelord :NATURVETENSKAP; NATURAL SCIENCES; E-government; e-services; business processes; development processes; stovepipe organisations; case study; Computer science; Datavetenskap;

   Sammanfattning : This thesis focuses on the general problem of integration and co-operation between business and IT organisations, and on the specific problem of co-ordinating the development process across stovepiped departments that do not collaborate cross-functionally. The purpose is to increase knowledge and understanding about public organisations’ difficulties in meeting their customers’ and the organisation’s needs for electronic services. LÄS MER

5. 4. The Interface Between Enterprise Content Management and Records Management in Changing Organizations

   Författare :Proscovia Svärd; Karen Anderson; Erik Borglund; Tero Päiviränta; Mittuniversitetet; []
   Nyckelord :Enterprise Content Management; Records Management; E-government; Long-term Preservation; Business Process Management; Enterprise Architecture.;

   Sammanfattning : The increased demand from citizens for efficient service delivery from public sector organizations has implications for the information that underpins those services. Robust and effective information management is required. Information is looked upon as a resource that can give organizations a competitive edge if it is well leveraged. LÄS MER