Sökning: "uneven service"

Visar resultat 1 - 5 av 11 avhandlingar innehållade orden uneven service.

  1. 1. Service in the Airlines : Customer or Competition Oriented?

    Författare :Henrik Malver; Colin Armistead; Stockholms universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Organizational culture; service encounter; uneven service; embedded service; destructive knowledge; semiotics; Business studies; Företagsekonomi; Business Administration; företagsekonomi;

    Sammanfattning : This dissertation has two objectives. The first objective is to study an airline's organizational culture and its impact on the provision of service through a semiotic perspective, focusing on competence development, image, and the quality of service provided. LÄS MER

  3. 2. Service Production : Uneven Development and Local Solutions in Swedish Child Care

    Författare :Margareta Dahlström; Jan Öhman; Olav Veggeland; Karlstads universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Kulturgeografi; Human Geography;

    Sammanfattning : .... LÄS MER

  4. 3. Polisens organisationskultur : En explorativ studie

    Författare :Henric Stenmark; Umeå universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Education; Community policing; Hierarchy; Micro-political system; Organizational culture; Participation; Planned change; Police organization; Reform; The Swedish quality award; Pedagogik; Education; Pedagogik;

    Sammanfattning : The purpose of this thesis is to analyse the police organizational culture in Sweden. Previous research on Police in Sweden has focused largely on Police Chiefs and police officers. It has ignored a major element in the organisational culture of the police – civilian employees. LÄS MER

  5. 4. Prosthetic and Orthotic Services in Developing Countries

    Författare :Lina Magnusson; Gerd Ahlström; Malcom MacLachlan; Jönköping University; []
    Nyckelord :Assistive device; Convention of Rights of Persons with Disabilities; disability; low-income countries; mobility; orthosis; prosthesis; satisfaction; QUEST;

    Sammanfattning : Aim: The overall aim of this thesis was to generate further knowledge about prosthetic and orthotic services in developing countries. In particular, the thesis focused on patient mobility and satisfaction with prosthetic and orthotic devices, satisfaction with service delivery, and the views of staff regarding clinical practice and education. LÄS MER

  7. 5. Moisture Induced Stress Perpendicular to Grain in Timber Structures

    Författare :Martin Häglund; Avdelningen för Konstruktionsteknik; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; wood.; timber; perpendicular to grain; load combination factor; tensile stress; mechano-sorption; Moisture induced eigen-stress; varying moisture content;

    Sammanfattning : Timber structures and wooden element are in general affected by moisture and moisture variation in different ways. Their hygroscopic properties result in adsorption of water when wetted and in desorption when dried. LÄS MER