Sökning: "tourism sharing"

Hittade 3 avhandlingar innehållade orden tourism sharing.

  1. 1. Challenges in Delivering Services: The Front-Line Hospitality and Tourism Employee Perspective

    Författare :Christine Lundberg; Tommy D Andersson; Lena Mossberg; Bo Edvardsson; Mittuniversitetet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Front-line workers; tourism; hospitality; service encounter; critical incident techniques; work motivation and satisfaction; Business studies; Företagsekonomi; Front-line workers; tourism;

    Sammanfattning : Significant challenges are faced by front-line hospitality and tourism employees interacting with customers on a daily basis. These challenges and the ways they are dealt with form the focus of this thesis. As they interact, a range of incidents may arise from highly satisfactory encounters to service failures. LÄS MER

  2. 2. Den massmediala (re)produktionen av turismens platser – geografiska perspektiv på journalistikens uttryck och produktionsförhållanden

    Författare :Kristina Lindström; Göteborgs universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; tourism geography; media geography; travel journalism; media re presentation; Mallorca;

    Sammanfattning : ABSTRACT Lindström N., Kristina, 2011, (Re)producing Tourist Destinations in the Mass Media. Geographical Perspectives on Journalistic Representations and the Conditions of their Production. Publications edited by the Departments of Geography, University of Gothenburg, Series B, no. LÄS MER

  3. 3. On Consumer Experiences and the Extraordinary

    Författare :Sandhiya Goolaup; Göteborgs universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; consumers’ lived experience; extraordinary experience; food; mundane experience; value creation; interpretative research;

    Sammanfattning : In today’s society, consumers are increasingly looking for experiences that are hedonic, positively intense, and intrinsically enjoyable, or what is called an extraordinary experience. Although, extraordinary experience as a concept has been gaining importance in consumer research, it still lacks both theoretical and empirical development. LÄS MER