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  1. 1. Fri rörlighet för tjänster : tolkning av artikel 49 EGF

    Författare :Susanne S:t Clair Renard; Torbjörn Andersson; Hans Henrik Lidgard; Uppsala universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; European law; Europarätt; EG rätt; tjänster; artikel 49;

    Sammanfattning : This thesis is concerned with the free movement of services and the interpretation of article 49. The application of article 49 foremost includes all activities within the EC law concept of services, which is to be understood as cross-border economic activities for which the regulations of the other freedoms cannot be applied. LÄS MER

  3. 2. A sustainable neighbourhood : a place and its people, its services and exchange with nature

    Författare :Örjan Svane; KTH; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; neighbourhood; sustainability; housing; management; residents; services; grannskap; uthållig utveckling; bostäder; förvaltning; boende; tjänster; Civil engineering and architecture; Samhällsbyggnadsteknik och arkitektur;

    Sammanfattning : I denna avhandling presenteras en teori, som syftar till att främja utvecklingen av miljöarbete i bostadsförvaltning. Ett litet grannskap, dess tjänster till de boende och dess utbyte med naturen studeras. LÄS MER

  4. 3. Public e-Service Stakeholders : A study on who matters for public e-service development and implementation

    Författare :Ida Lindgren; Karin Axelsson; Göran Goldkuhl; Leif Flak; Linköpings universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Public e-service; stakeholders; e-government; user involvement; Offentliga e-tjänster; intressenter; e-förvaltning; användarmedverkan;

    Sammanfattning : Public e-services are progressively used as a means for governmental agencies to interact and exchange information with citizens and businesses. These services are typically Internet-based and are meant to fulfill the three overarching objectives of egovernment; (1) to improve citizens’ interactions with the government, (2) to make governmental organizations more efficient and effective, and (3) to increase the transparency of government and lead to a more democratic society. LÄS MER

  5. 4. Representing Future Situations of Service : Prototyping in Service Design

    Författare :Johan Blomkvist; Stefan Holmlid; Robert Ramberg; Daniel Kindström; Youn-kyung Lim; Linköpings universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; service design; situated cognition; prototyping; representations; tjänstedesign; situerad kognition; prototypande; representationer;

    Sammanfattning : This thesis describes prototyping in service design through the theoretical lens of situated cognition. The research questions are what a service prototype is, what the benefits of service prototyping are, and how prototypes aid in the process of designing services. Four papers are included. LÄS MER

  7. 5. Industrialization of Services : Technology and Routinization in the 21st Century

    Författare :Richard Backteman; Niklas Arvidsson; Eric Giertz; Anna Jonsson; KTH; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Industrialization; services; knowledge; technology; Industrialisering; tjänster; kunskap; teknologi; Industriell ekonomi och organisation; Industrial Economics and Management;

    Sammanfattning : Sweden has a long tradition of process improvements, productivity increments, waste reduction in manufacturing, continuing a mode of industrialization that helped achieve prosperity. With growing urban centers, mechanization of agriculture, outsourcings by manufacturing and the public sector with subsequent acquisitions, large service firms have appeared in an ever-growing service sector. LÄS MER