Sökning: "the service concept"

Visar resultat 1 - 5 av 408 avhandlingar innehållade orden the service concept.

  1. 1. How Service Ideas Are Implemented : Ways of Framing and Addressing Service Transformation

    Författare :Tim Overkamp; Stefan Holmlid; Johan Blomkvist; Alison Prendiville; Linköpings universitet; []
    Nyckelord :HUMANIORA; HUMANITIES; NATURVETENSKAP; NATURAL SCIENCES; service transformation; service implementation; service innovation; design; service logic; value co-creation; industrial service design;

    Sammanfattning : As a field in practice and academia, service design is moving out of its formative phase. In service design research, the realisation of service transformation from idea to service practice and the ways that design(ers) can contribute to this process are topics that are not well understood yet. LÄS MER

  3. 2. Den föreställda publiken : programpolitik, publikbilder och tilltalsformer i svensk public service-television

    Författare :Anna Edin; Trine Syvertsen; Stockholms universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; television; public service; audience images; programming policy; monopoly; competition; programming; flow; segment; mode of address; text analysis; medie- och kommunikationsvetenskap; Media and Communication Studies;

    Sammanfattning : The main purpose of my thesis is to study Swedish public service television's relation to the audience in the light of three historical phases: The monopolistic system with one channel, the two-channel system with internal competition and the multi channel system with external competition. One starting-point is the notion that it is primarily this series of changes that has determined the external framework for public service televisions relation to the audience. LÄS MER

  4. 3. Service concept design

    Författare :Fred Persson; Luleå tekniska universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Datorstödd maskinkonstruktion; Computer Aided Design;

    Sammanfattning : Manufacturing companies are continuously experiencing tougher competition; to meet this challenge a trend is to offer functional products. A functional product is a total care offer consisting of capital intensive hardware integrated with its accompanying services needed to keep it operational. LÄS MER

  5. 4. Självbeskrivning och tjänstekognition : Om processkartläggning på Arbetsförmedlingen

    Författare :Martin Fransson; Per Norling; Johan Quist; Per Echeverri; Evert Gummesson; Karlstads universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Business-process modelling; continuous improvements; service cognition; service development; TQM; designed conversations; implementation; organizational change; organizational cognition; organizational design; organizational development; participatory design; self-assessment; Gruppsamtal; implementering; kognitiv organisationsteori; kvalitetsutveckling; organisationsförändring; organisationsutveckling; organisering; processkartläggning; självbeskrivning; strategisk styrning; ständiga förbättringar; tjänstekognition; tjänsteutveckling; Business studies; Företagsekonomi; Business Administration; Företagsekonomi;

    Sammanfattning : When duties are documented, new ideas are often created regarding how the work should be carried out. Writing is an important source of development, but unfortunately the possibilities are limited when it comes to transferring new ways of thinking to personnel. As with organizational change in general, employees tend to neglect new instructions. LÄS MER

  7. 5. Extending the Service Innovation Concept : Realization and Productivity

    Författare :Per Carlborg; Daniel Kindström; Christian Kowalkowski; Linköpings universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES;

    Sammanfattning : The purpose of this study is to contribute to a better understanding of service innovation by exploring realization as a part of service innovation. Service innovation can be described as something that creates value for customers through new service offerings or service processes while realization refers to the actual use or deployment of the service. LÄS MER