Sökning: "telephone conversations"

Visar resultat 6 - 10 av 11 avhandlingar innehållade orden telephone conversations.

  1. 6. Family caregiving for persons with heart failure : Perspectives of family caregivers, persons with heart failure and registered nurses

    Författare :Annelie K Gusdal; Lene Martin; Karin Josefsson; Eva Thors Adolfsson; Anna Strömberg; Mälardalens högskola; []
    Nyckelord :MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Attitudes; cardiovascular nursing; caregiving; content analysis; family; family caregiver; family-centered nursing; family systems theory; heart failure; informal caregiver; interview; intervention; older person; pretest-posttest design; questionnaire; web survey; Anhörigvårdare; attityder; familj; familjecentrerad omvårdnad; frågeformulär; före- och efter design; hjärtsvikt; informell vårdgivare; innehållsanalys; intervention; intervju; kardiovaskulär omvårdnad; webbenkät; äldre person; Care Sciences; vårdvetenskap;

    Sammanfattning : Heart failure is a growing public health problem associated with significant morbidity and mortality. Family support positively affects outcomes for the person with heart failure while also leading to caregiver burden. Registered nurses have a key role in supporting and meeting the needs of family caregivers. LÄS MER

  3. 7. Kommunikationsarbete på distans

    Författare :Carina Guyard; Göran Bolin; Stefan Jonsson; Henrik Örnebring; Södertörns högskola; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Communication work; labour; communicative activity; call centre; outsourcing;

    Sammanfattning : This research thesis analyzes the characteristics of communication work in a call centre, by examining the communication work at a Swedish call centre which is outsourced to Latvia. The thesis studies the ways in which communication with the customers is organized, carried out and assigned meaning. LÄS MER

  4. 8. Conversational Writing : A Multidimensional Study of Synchronous and Supersynchronous Computer-Mediated Communication

    Författare :Ewa Jonsson; Uppsala universitet; []
    Nyckelord :HUMANIORA; HUMANITIES; HUMANIORA; HUMANITIES; HUMANIORA; HUMANITIES; CMC; computer-mediated communication; conversational writing; chat; computer chat; ICQ; IRC; Internet relay chat; multidimensional; Biber’s dimensions; synchronous CMC; supersynchronous CMC; English; Engelska;

    Sammanfattning : This study is a linguistic investigation of two genres of computer-mediated communication (CMC), namely two modes of conversational writing: ‘Internet relay chat’ (synchronous CMC) and ‘split-window ICQ chat’ (supersynchronous CMC). The study employs Douglas Biber’s multifeature multidimensional methodology, taking into account the six dimensions of textual variation in English identified in his 1988 book Variation across speech and writing (i. LÄS MER

  5. 9. Communicating references in geographically separated collaborative work : an exploratory study

    Författare :Åsa Holm; Luleå tekniska universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Industrial Work Environment; Industriell produktionsmiljö;

    Sammanfattning : This thesis is about collaboration between geographically separated small enterprises and how they manage their collaborative efforts. The issue has been explored by studying how the collaborating colleagues handle references during telephone conversations. LÄS MER

  7. 10. Young mothers’ identity work : life course, risk, and good motherhood

    Författare :Magdalena Sjöberg; Simon Lindgren; Hanna Bertilsdotter-Rosqvist; Lucas Gottzén; Umeå universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES;

    Sammanfattning : Background: Most studies about young motherhood have focused on identifying how young mothers can be supported or on how notions of young motherhood are produced. However, there is still limited knowledge about the maternal identity work of young mothers. LÄS MER