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Visar resultat 1 - 5 av 11 avhandlingar som matchar ovanstående sökkriterier.

1. 1. Gespräche in einer Krise : Analyse von Telefonaten mit einem RAF-Mitglied während der Okkupation der westdeutschen Botschaft in Stockholm 1975

   Författare :Gregor von der Heiden; Anita Malmqvist; Liisa Tiittula; Umeå universitet; []
   Nyckelord :HUMANIORA; HUMANITIES; HUMANIORA; HUMANITIES; HUMANIORA; HUMANITIES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; crisis; telephone calls; conversation analysis; pragmatics; linguistics; verbal interaction; negotiation; Red Army Faction; Baader-Meinhof; terrorism; RAF; Swedish history; political violence; West German history; occupation; Krise; Telefongespräche; Gesprächsanalyse; Sprachwissenschaft; verbale Interaktion; Verhandlung; Rote Armee Fraktion; Baader-Meinhoff; Terrorismus; Linksterrorismus; Deutsche Geschichte; Schwedische Geschickte; Okkupation; kris; telefonsamtal; samtalsanalys; lingvistik; verbal interaktion; förhandling; Röda Armé-fraktion; RAF; Baader-Meinhof; terrorism; vänsterterrorism; tyska historia; svensk historia; ockupation; German language; Tyska språket; Germanic languages; Germanistik; Linguistics; Lingvistik; History; Historia; Criminology; Kriminologi; Empirical conflict research; Empirisk konfliktforskning; Linguistics; lingvistik; tyska; German; historia; History;

   Sammanfattning : When crises develop, people are confronted with difficulties beyond those experienced in normal everyday activities.  Due to the perceived threats inherent to such situations, familiar behaviors may prove ineffective, and such attempts can pose dangerous and unpredictable risks. LÄS MER

3. 2. Telephone advice nursing : communication, patient satisfaction and tool development

   Författare :Christina Johnson; Sussanne Börjeson; Malou Lindberg; Susan Wilhelmsson; Inger Holmström; Pia Tingström; Linköpings universitet; []
   Nyckelord :MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; NATURVETENSKAP; NATURAL SCIENCES;

   Sammanfattning : Background: Telenursing has rapidly expanded in many countries. In Sweden, a national telephone advisory nursing service reaches the entire nation and receives approximately 4,5 million calls per year. LÄS MER

4. 3. Talk, text and institutional order : A study of communication in social welfare bureaucracies

   Författare :Elisabet Cedersund; Linköpings universitet; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; talk; text; communicative practices; institutional order; street-level bureaucracy; social welfare; interviews; telephone conversations; discourse analysis; INTERDISCIPLINARY RESEARCH AREAS; TVÄRVETENSKAPLIGA FORSKNINGSOMRÅDEN;

   Sammanfattning : This work focuses on the role of talk and text in the processing of people in public organizations. It is a study of communication between citizens and officials in one such organization, namely, the Swedish social services. LÄS MER

5. 4. "I'm calling for hope, comfort and maybe some advice..." : Interaction and caller satisfaction in telenursing

   Författare :Marie Mattisson; Malou Lindberg; Sussanne Börjeson; Kristofer Årestedt; Inger K. Holmström; Linköpings universitet; []
   Nyckelord :MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Telenursing; Telephone nursing; Social interaction; Nurse-patient relations; Patient satisfaction; Nursing models; Surveys and questionnaires;

   Sammanfattning : Background: The provision of nursing over the telephone is an appreciated asset in many parts of the world. Interaction between telenurse and caller is important for caller satisfaction, and satisfaction in turn is positively related to outcomes such as adherence, engagement in self-care and well-being. LÄS MER

7. 5. Population-based empowerment practice in immigrant communities : a socio-medical study of Iranian families in Sweden

   Författare :Alireza Moula; Robert Dingwall; Linköpings universitet; []
   Nyckelord :Immigrants; Iranians in Sweden; intervention research; family change; parentadolescent relationships; power; communication; intimacy; the United Nations Child Convention; family pedagogy; social work; empowerment practice; educative radio lectures; telephone help-line; pragmatism; symbolic interactionism; social constructionism; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP;

   Sammanfattning : The significant social problems that confront Iranian families that have immigrated to Western countries have been described in the literature, in particular regarding the difficulties between parents and their adolescent children. However, the investigations that have been performed have not focused on how the situations of these families can be improved. LÄS MER