Sökning: "shop assistants"

Hittade 2 avhandlingar innehållade orden shop assistants.

  1. 1. Samtal i butik : Språklig interaktion melllan biträden och kunder

    Författare :Ingela Tykesson-Bergman; Hans Strand; Olle Josephson; Viveka Adelswärd; Stockholms universitet; []
    Nyckelord :HUMANIORA; HUMANITIES; service encounter; activity type; pragmeme; politeness; conversational contract; conversation analysis; interactional routine; small talk; shop assistant; talk at work; Swedish; Scandinavian languages; Nordiska språk;

    Sammanfattning : The subject of this study is language use in a special type of social activity: the exchange of goods, services and information in a commercial setting. The main aim is to gain an understanding of the work that shop assistants perform using language. In the analysis, the focus is on verbal routine work. LÄS MER

  3. 2. Du är NK! : Konstruktioner av yrkesidentiteter på varuhuset NK ur ett genus- och klassperspektiv 1918-1975

    Författare :Karin Åmossa; Eva Blomberg; Lisa Öberg; Stockholms universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Work identities; gender; gendered division of labour; narratives; department stores; NK; shop assistants; shop work; clothing; trade unions; Giddens; Work sciences and ergonomics; Arbetsvetenskap och ergonomi;

    Sammanfattning : How were work identities of female and male shop assistants in the clothing departments at NK constructed, and how did this change over time? The starting point of this thesis has been that identities are contextually constructed. Focus has been set on trying to understand how the process of ‘making’ identity has been done in a historical perspective for shop assistants in clothing departments at the department store NK, AB Nordiska Kompaniet, in Stockholm. LÄS MER