Sökning: "servicescape"
Visar resultat 6 - 9 av 9 avhandlingar innehållade ordet servicescape.
6. Commercialization of nature through tourism
Sammanfattning : This dissertation contributes to developing knowledge on the commercialization of natural resources through tourism. This is achieved by means of understanding the main avenues through which natural resources are commercialized, and analyzing the operational setting of tourism firms. LÄS MER
7. Drivers of customers' service experiences : a customer perspective on co-creation of restaurant services, focusing on interactions, processes and activities
Sammanfattning : It is essential for service companies to understand how their customer service experiences are formed. This is especially important since service experiences are highly subjective and involve customers cognitively, emotionally and behaviorally. LÄS MER
8. Servicescape for Digital Wellness Services for Young Elderly
Sammanfattning : In this thesis digital wellness services (DWSs) are in focus. The DWSs are services provided through digital devices, such as smartphones, bracelets, and tablets, by using digital environments such as Internet, cloud services, and websites. LÄS MER
9. Engineering Quality Feelings : Applications in products, service environments and work systems
Sammanfattning : Contemporary quality issues in product design are moving from materialistic to emotional user fulfillment; comprehensive research is needed to examine quality product feelings. This research is directed toward a deeper understanding of user and customer quality feelings for different product types, including services. LÄS MER