Sökning: "service users"

Visar resultat 16 - 20 av 502 avhandlingar innehållade orden service users.

  1. 16. Customer-Oriented Product Development : Experiments involving users in service innovation

    Författare :Peter Magnusson; Karlstads universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Business Administration; Företagsekonomi;

    Sammanfattning : .... LÄS MER

  3. 17. Framgång i kommersiella tjänsteverksamheter : branschstudier över verksamhetsstruktur, verksamhetskarakteristika, företags framgång och framgångsdimensioner med utgångspunkten "sunt affärsorienterad företagsledning"

    Författare :Göran Andersson; Stockholms universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; framgång; företagsframgång; framgångsfaktorer; tjänsteverksamheter; service management; verksamhetsstruktur; verksamhetskarakteristika branschstudier; Business studies; Företagsekonomi; företagsekonomi;

    Sammanfattning : .... LÄS MER

  4. 18. Den föreställda publiken : programpolitik, publikbilder och tilltalsformer i svensk public service-television

    Författare :Anna Edin; Trine Syvertsen; Stockholms universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; television; public service; audience images; programming policy; monopoly; competition; programming; flow; segment; mode of address; text analysis; medie- och kommunikationsvetenskap; Media and Communication Studies;

    Sammanfattning : The main purpose of my thesis is to study Swedish public service television's relation to the audience in the light of three historical phases: The monopolistic system with one channel, the two-channel system with internal competition and the multi channel system with external competition. One starting-point is the notion that it is primarily this series of changes that has determined the external framework for public service televisions relation to the audience. LÄS MER

  5. 19. Devising Capabilities : Service Design for Development Interventions

    Författare :Fiona Lambe; Stefan Holmlid; Matthew Osborne; Alison Prendiville; Linköpings universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Service design; Capabilities approach; Development interventions; Global South; Complexity;

    Sammanfattning : Despite the progress in recent decades, one in ten people globally still live in extreme poverty, and this number is set to increase in the coming years. Designing interventions to improve well-being and livelihoods is challenging because poverty is multidimensional and plays out in complex, adaptive social-ecological systems, where behaviours and practices at the local level can have unintended consequences elsewhere in the system. LÄS MER

  7. 20. Frontline employees' role in service innovation and value creation

    Författare :Jenny Karlsson; Per Skålén; Carolina Camén; Maria Holmlund Rytkönen; Karlstads universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; frontline employees; service innovation; value creation; service-dominant logic; resource integration; value propositions; Business Administration; Företagsekonomi;

    Sammanfattning : Frontline employees play a key role in service innovation and value creation. However, a detailed and structured understanding of how frontline employees contribute, and what types of roles they enact when involved in service innovation, is lacking. Hence, this thesis aims to explore frontline employees’ contributions to service innovation. LÄS MER