Sökning: "service sektor"

Visar resultat 16 - 20 av 22 avhandlingar innehållade orden service sektor.

  1. 16. Toward ICT-enabled Co-production for Effective Crisis and Emergency Response

    Författare :Elina Ramsell; Sofie Pilemalm; Ida Lindgren; Elin Wihlborg; Urban Nuldén; Linköpings universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; crisis and emergency response; ICT development; digitalization; enduser involvement; co-production; unaffiliated citizen volunteers; co-production; civila frivilliga; olyckor kris respons; användarcentrerad informationssystemutveckling; digitalisering;

    Sammanfattning : In contemporary society, public services struggle to maintain a high quality of service if the authority responsible for the service delivery experiences resource deficit and increased uncertainties and vulnerabilities. This thesis explores how information and communication technology (ICT) can enable new types of network collaborations – co-production – between government (municipalities) and citizens, for a more effective crisis and emergency response. LÄS MER

  3. 17. Industrialization of Services : Technology and Routinization in the 21st Century

    Författare :Richard Backteman; Niklas Arvidsson; Eric Giertz; Anna Jonsson; KTH; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Industrialization; services; knowledge; technology; Industrialisering; tjänster; kunskap; teknologi; Industriell ekonomi och organisation; Industrial Economics and Management;

    Sammanfattning : Sweden has a long tradition of process improvements, productivity increments, waste reduction in manufacturing, continuing a mode of industrialization that helped achieve prosperity. With growing urban centers, mechanization of agriculture, outsourcings by manufacturing and the public sector with subsequent acquisitions, large service firms have appeared in an ever-growing service sector. LÄS MER

  4. 18. Between Law and Safety : Licensed Aircraft Maintenance Engineers and the Socio-professional Construction of Legality in European Civil Aviation

    Författare :John Woodlock; Rättssociologiska institutionen; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; sectorial legal consciousness; aircraft maintenance; just culture; soft law; procedural justice; modulated derogation; legitimacy; compliance; comparative socio-legal research; occurrence reporting; safety management; safety first;

    Sammanfattning : The survey and interview-based mixed methods research presented in this compilation dissertation explores how licensed aircraft maintenance engineers in Sweden, Norway and Portugal experience working under the vertical chain of hard and soft law that makes up the European Union regulation of this sector. By focusing on occurrence reporting and the certification and release of aircraft into service, as two regulated phenomena directly shaping the everyday working lives of these maintenance engineers, the research ultimately found that a sectorial legal consciousness emerged that is characterised by normative pluralism and a shared professional cultural allegiance to a norm of putting safety first. LÄS MER

  5. 19. The Relation Between Digital Technology and Values : Thinking Through Multiple Technologies

    Författare :Leif Sundberg; Katarina L Gidlund; Aron Larsson; Jeremy Rose; Mittuniversitetet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; digitalization; digital government; technique; technics; technology; philosophy of technology; paradigms; megamachines; polytechnics; monotechnics;

    Sammanfattning : This thesis addresses two topics: technology and values. More specifically, the studied technology is an ensemble of digital technologies that is often referred to as “digitalization,” and the values are gathered from empirical material from the Swedish (digital) government. LÄS MER

  7. 20. Samarbete mellan kund och företagshälsovård : Mekanismer av betydelse för förebyggande arbetsmiljöarbete

    Författare :Lisa Schmidt; Lotta Dellve; Ann-Beth Antonsson; Håkan Alm; Jan Johansson; KTH; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Occupational health services; client customer; collaboration; preventive occupational health and safety management; NPM; HR; mechanism; Företagshälsovård; kund; samarbete; förebyggande systematiskt arbetsmiljöarbete; NPM; HR; mekanism; Technology and Health; Teknik och hälsa;

    Sammanfattning : Enligt arbetsmiljölagen ska arbetsgivare när det saknas kunskap och kompetens i det systematiska arbetsmiljöarbetet (SAM) anlita en företagshälsovård (FHV) eller liknande resurs. Detta bygger på en programteori där FHV förväntas vara den externa resurs som behövs för arbetsgivare och arbetsplatser i arbetsmiljöarbetet. LÄS MER