Sökning: "service sektor"
Visar resultat 11 - 15 av 22 avhandlingar innehållade orden service sektor.
11. Hållbart utvecklingsarbete i vård och omsorg : Ett institutionellt perspektiv på projekt i en professionell och byråkratisk kontext
Sammanfattning : Det drivs många utvecklingsprojekt inom offentlig sektor, men det saknas kunskap om hur dessa projekt kan bidra till ett hållbart utvecklingsarbete. Syftet med avhandlingen är att förstå och förklara hur resultat och kunskap från utvecklingsprojekt kan integreras i den ordinarie verksamheten i offentliga organisationer och bidra till långsiktiga effekter, som har ett värde för brukarna, organisationen och de anställda. LÄS MER
12. Working with the Fogbow : Design and Reconfiguration of services and Participation in E-Government
Sammanfattning : This thesis is about the metaphors of the rainbow and the fogbow, investigations and evaluations, public Internet monitors, writing women, reflections and discussions about politics, design and democracy. It is also about the ongoing re-structuring of participation in service design within the development of E-Government. LÄS MER
13. Understanding Innovation as an Approach to Increasing Customer Value in the Context of the Public Sector
Sammanfattning : We live in a society that is constantly developing. New challenges and new opportunities emerge all the time. Fortunately, human beings have a fantastic ability to adapt and find new solutions in new situations, i.e. LÄS MER
14. Tjänstegarantin : Verktyg eller symbol?
Sammanfattning : For several decades, there has been a transfer of ideas from the private sector to the public sector on how to modernize the organization. One widespread idea is the service guarantee. However, when ideas are transferred from one domain to another and implemented in a different context, they are also always transformed. LÄS MER
15. Lean in the Public Sector : Possibilities and Limitations
Sammanfattning : The demands on efficiency and quality in the public sector have increased over the past few years, which have raised the need for strategies on how the public sector can be improved (Denhardt and Denhardt, 2000). Consequently, the concept of Lean production, or just Lean, have become increasingly spread, especially in health care, but also in government agencies, police, military and social services. LÄS MER