Sökning: "service praktik"

Visar resultat 1 - 5 av 49 avhandlingar innehållade orden service praktik.

  1. 1. Service Design : a conceptualization of an emerging practice

    Författare :Katarina Wetter Edman; Göteborgs universitet; []
    Nyckelord :HUMANIORA; HUMANITIES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; service design; design practice; design management; user involvement; service marketing management; service-dominant logic; tjänstedesign; designpraktik; design management; användarinvolvering; Service; service design; design practice; design management; user involvement; service marketing management; Service-Dominant logic;

    Sammanfattning : Service design is an emerging design practice with an interdisciplinary heritage. Most previousresearch has been based on what service designers do; with the increased academic interestin service design over the past decade, the time has come to conceptualize the underlyingdiscourses. LÄS MER

  3. 2. Mellan norm och praktik : Strategisk samverkan och brukarmedverkan inom verksamhetsområdet psykisk ohälsa

    Författare :Linda Mossberg; Urban Markström; Högskolan Väst; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Collaboration; service; user participation; mental health; Socialt arbete; Social work; collaboration; service user participation; mental health;

    Sammanfattning : There is a steady critique towards the mental health field stating that people with mental health problems do not get the assistance they need. Often, this critique states that collaboration between different organisations is lacking or non-functional. LÄS MER

  4. 3. Maktens fantasier och servicearbetets praktik : arbetsvillkor inom hotell- och restaurangbranschen i Malmö

    Författare :Paula Mulinari; Agneta Stark; Kirsti Niskanen; Woukko Knocke; Linköpings universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Service work; work; inequality; intersectionality; labour process; gender; racialization; class; hotel and restaurant branch; Servicearbete; arbete; ojämlikhet; intersektionalitet; arbetsprocess; kön; genus; rasifering; etnicitet; klass; hotell- och restaurangbranschen; Gender studies; Genus;

    Sammanfattning : I denna studie utforskas relationen mellan lönearbete och ojämlikhet inom servicearbete ur ett feministiskt perspektiv. Teoretiskt förenar avhandlingen ett arbetsprocess- och ett intersektionellt perspektiv med syfte att fånga variationen och mångfalden i de maktrelationer som formar servicearbete. LÄS MER

  5. 4. Servicemötets praktik : på en tingsrätt, ett äldreboende och ett hotell

    Författare :Anette Svingstedt; Institutionen för tjänstevetenskap; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; hotel; home for the elderly; district court; practice theory; Service encounter; service-dominant logic; service studies; tjänstedominerande logik; servicemötet; praktikteori; tingsrätt; äldreboende; hotell;

    Sammanfattning : The practice of service encounters in a district court, a home for the elderly, and a hotel Service management research places the service encounter in a central position. It is highlighted as a key event that involves the simultaneous production, consumption, and marketing of the services produced by the operation. LÄS MER

  7. 5. Sanktionerat motstånd : Brukarinflytande som fenomen och praktik

    Författare :Erik Eriksson; Socialhögskolan; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; consensus; resistance; control; institutional theory; co-optation; power; psychiatry; social services; human service organisations; welfare organisations; user involvement; service user involvement; konsensus; motstånd; kontroll; institutionell teori; kooptering; makt; new public management; psykiatri; socialtjänst; människobehandlande organisationer; välfärdsorganisationer; brukarperspektiv; Brukarinflytande;

    Sammanfattning : The roots of the idea of user involvement within social services can be found in the efforts of the rising service user movement in the 1960s and 70s. Today the concept of “service user involvement” has been adopted by the state and is widespread within political rhetoric’s as well as in human service practices. LÄS MER