Sökning: "service design"

Visar resultat 6 - 10 av 875 avhandlingar innehållade orden service design.

1. 6. Stakeholder Engagement for Service Design : How service designers identify and communicate insights

   Författare :Fabian Segelström; Stefan Holmlid; Catriona Macaulay; Linköpings universitet; []
   Nyckelord :NATURVETENSKAP; NATURAL SCIENCES; service design; design; service; design research; tjänstedesign; design; tjänst; användarstudier;

   Sammanfattning : Service design is a field emerging from the new-found interest in services as a design material by practitioners and academics of the human-centred design tradition. As such, the field can build on the knowledge from previous work in design as well as in service research. LÄS MER

3. 7. Designing for Resilience : Navigating Change in Service Systems

   Författare :Vanessa Rodrigues; Stefan Holmlid; Gaby Odekerken-Schröder; Bo Westerlund; Linköpings universitet; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; HUMANIORA; HUMANITIES; service design; service systems; resilience; value creation; systemic design;

   Sammanfattning : Services are prone to change in the form of expected and unexpected variations and disruptions, more so given the increasing interconnectedness and complexity of service systems today. These changes require service systems to be resilient and designed to adapt, to ensure that services continue to work smoothly. LÄS MER

4. 8. Designing tools forconviviality : A design led exploration of ParticipatoryActivity Mapping

   Författare :Fredrik Sandberg; Sara Ilstedt; Bo Westerlund; Stefan Holmlid; KTH; []
   Nyckelord :HUMANIORA; HUMANITIES; Convivial tool; design tools; service design; participatory design; space in between; heterogeneous; participatory activity mapping; absent; othering;

   Sammanfattning : This thesis is a report of research work that contributes to the understandingof so-called convivial tools. It does this by describing how small enterprisesuse Participatory Activity Mapping as an approach to changing, as well ascaring about, people and the things that hold their work situations together. LÄS MER

5. 9. Innovation in a Changing World : Exploring PSS Design through Prototyping

   Författare :Ryan Ruvald; Alessandro Bertoni; Andreas Larsson; Christian Johansson Askling; Blekinge Tekniska Högskola; []
   Nyckelord :HUMANIORA; HUMANITIES; Product-Service System Design; Design Thinking; Prototypes; Boundary Objects; Maskinteknik; Mechanical Engineering;

   Sammanfattning : Customers across all sectors have increasing expectations (e.g. value, efficiency, availability, quality, etc.) and expanding needs which traditional business models fail to address simultaneously and stand-alone products cannot be expected to solve. LÄS MER

7. 10. Modelo para promoção da mobilidade urbana ativa por bicicleta: uma abordagem do design de serviços para o comportamento sustentável. (Model for promoting active urban mobility by bicycle: a service design approach for sustainable behaviour)

   Författare :Gheysa Prado; Universidade Federal do Parana; []
   Nyckelord :HUMANIORA; HUMANITIES; NATURVETENSKAP; NATURAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; bicycle; urban mobility; active mobility; design for sustainable behaviour; behaviour change; service design; sustainable urban mobility;

   Sammanfattning : The population growth associated with an accelerated urbanization process - with more than 50% global people living in cities - are weighting negatively on social and ambiental developing aspects. Among the compromised areas is the urban mobility, where the priority has been given to motorized ways of transports other than active mobility. LÄS MER