Sökning: "satisfaction with the government"
Visar resultat 1 - 5 av 13 avhandlingar innehållade orden satisfaction with the government.
1. The Social and Political Impact of Natural Disasters : Investigating Attitudes and Media Coverage in the Wake of Disasters
Sammanfattning : Natural disasters are social and political phenomena. Social structures create vulnerability to natural hazards and governments are often seen as responsible for the effects of disasters. LÄS MER
2. JO-ämbetet : en offentligrättslig studie
Sammanfattning : This dissertation is written in the field of public law and examines the Swedish Office of the Parliamentary Ombudsman (OPO). The work examines the legal regime governing the OPO as well as the provisions directly relevant to the functions of that office. LÄS MER
3. The Emergence of the Post-Socialist Welfare State - The Case of the Baltic States : Estonia, Latvia and Lithuania
Sammanfattning : This dissertation takes a step towards providing a better understanding of post-socialist welfare state development from a theoretical as well as an empirical perspective. The overall analytical goal of this thesis has been to critically assess the development of social policies in Estonia, Latvia and Lithuania using them as illustrative examples of post-socialist welfare state development in the light of the theories, approaches and typologies that have been developed to study affluent capitalist democracies. LÄS MER
4. Government e-service delivery : identification of success factors from citizens' perspective
Sammanfattning : The successful adoption of new technologies helps governments achieve efficiency in their implementation and delivery of public services to citizens. The objective behind various e-government initiatives has shifted in recent years towards establishing services that cater more to citizens' needs and offer greater accessibility. LÄS MER
5. Self Services and Disservices : Improving Avatars with Co-Design
Sammanfattning : Corporations and government agencies that use Avatars claim there are substantial benefits for using them in their respective organizations; including 24/7 service availability, quick answers without a phone queue, and improved consistency in the responses provided. “There are also potential cost savings by having an Avatar answering questions compared to using personnel” (Lind and Salomonson, 2006). LÄS MER