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Visar resultat 1 - 5 av 9 avhandlingar som matchar ovanstående sökkriterier.
1. Att drabbas av testikelcancer : En studie av män med behandlad testikelcancer och deras anhöriga
Sammanfattning : The aim of the thesis is to describe and analyse men's experience of testicular cancer, the interaction with caregivers during the course of the disease and in the subsequent medical care process and the attitude of close relatives during this period and how they describe their life during the medical care process.The results reported in article I describe, on the basis of audio-taped dialogues between patients and physicians and interviews between patients and physicians, the impact the medical care program SWENOTECA has on the interaction between patient and physician and on how the patients experience their disease and the follow-up of care and treatment. LÄS MER
2. Säljande samspel : en sociologisk studie av privat servicearbete
Sammanfattning : Interaction between people can be seen as a distinctive feature of 'post-industrial society'. In this study I investigate some of the conditions for this encounter in private service work in Sweden. I start by discussing some important concepts: service, service encounter and emotional labour. LÄS MER
3. Industrialization of Services : Technology and Routinization in the 21st Century
Sammanfattning : Sweden has a long tradition of process improvements, productivity increments, waste reduction in manufacturing, continuing a mode of industrialization that helped achieve prosperity. With growing urban centers, mechanization of agriculture, outsourcings by manufacturing and the public sector with subsequent acquisitions, large service firms have appeared in an ever-growing service sector. LÄS MER
4. From Workflow to Conversation
Sammanfattning : This thesis is about designing information technology to support communicative work. The thesis has a theoretical focus, informed by two empirical studies, but the aim is not to formulate a grand theory, but rather to find new concepts and patterns of thought useful for design. LÄS MER
5. Hållbart utvecklingsarbete i vård och omsorg : Ett institutionellt perspektiv på projekt i en professionell och byråkratisk kontext
Sammanfattning : Det drivs många utvecklingsprojekt inom offentlig sektor, men det saknas kunskap om hur dessa projekt kan bidra till ett hållbart utvecklingsarbete. Syftet med avhandlingen är att förstå och förklara hur resultat och kunskap från utvecklingsprojekt kan integreras i den ordinarie verksamheten i offentliga organisationer och bidra till långsiktiga effekter, som har ett värde för brukarna, organisationen och de anställda. LÄS MER